Testimonials

May 2, 2011

ZAC & ONYX cocker spaniel & cat to Indianapolis, IN, USA

Hi Lisa, Just a note to let you know that Zac and Onyx arrived safely.  Zac bounced out of his crate as if nothing had happened, though Onyx was a bit distressed by the journey, and has not quite settled down yet.  He takes a few steps outside but is fazed by the different bird sounds and surroundings. I'm sure he will settle soon. 
Thanks so much for all your hard work.

Regards
Frances Nelson

April 30, 2011

ALI poodle to Seoul, Korea

Hi Lisa,
I and Ali arrived in Korea without any trouble. Thank you for your organising his safe journey to Korea. When he arrived in korea he was in very good condition. I didn't expect that.  I had a good time in the motel in Auckland which you recommended. The owner is very kind to us. Thank you for your great help

Best regards Oliver Son

April 28, 2011

COOPER, STANLEY, MAX, BRUTUS, NINJY, PIPER 2 labradors & 4 cats to Brisbane, QLD, Australia

Hi Bruce, I just wanted to let you know the animals are all settled and well. I really appreciate all your help to get them over here. When we picked them up they looked like they travelled well despite what must have been a scary journey for them!

Thank you once again!
Mel Jerrett (& Cooper, Stanley, Max, Brutus, Ninjy and Piper!!)

April 28, 2011

MINNIE maltese dog to Perth, WA, Australia

Dear Lisa and Bruce, THANK YOU!!
I am so pleased that we found Venture Pet to transport Minnie (our wee Maltese) from Auckland to Perth.  There was so much to do with our relocation process but your professional, reassuring and seamless service was faultless!!  I would recommend you to anyone wanting to relocate their beloved pets.  Margaret was an absolute superstar at the drop off point in Auckland even though I was in floods of tears she made me feel 100% confident everything was going to be ok. And it was.  Minnie was waiting to be collected 1.5 hours after the flight landed in Perth just as you said and she was just fine.  In fact she loves it here in Fremantle and has settled right in not at all showing any signs of upset from the journey.  Thank you All.

Kind regards,
Blanche and Minnie

April 27, 2011

PHOENIX birman kitten to Singapore

Hi Lisa, Phoenix has arrived safe and sound. I picked him up from the airport and had him checked and vaccinated by the vet at Changi; he purred the whole time, and spent the car ride home alternately dosing and yelling that he was hungry, LOL.
I’ve settled him in his own room for the night – he was in the mood to play, but I’m hoping he’ll drift off to sleep, as it’s the small hours of the morning here and I’m heading to bed in a few minutes.
Thank you so much for all your help with getting our little boy to us.. We really appreciate it.

Cheers,

April 21, 2011

GIMBAL cat to Melbourne, VIC, Australia

Hi Guys,
Just to let you know that after a quiet flight across to Melbourne, Gimbal has arrived safe and sound.  We landed about 20 minutes early, and went straight to the Qantas freight terminal and only had to wait about 15 minutes there before being sent to collect her at the warehouse.  She was understandably a bit scared but not overly stressed.  It seemed to be all older men there and they made a fuss of her.  Once in the car she celebrated with a gigantic pee!   Now she just has to get used to the great big birds (crows and cockatoos) that sit on the handrail and watch her through the glass!

Thanks for everything,
Cathy Wright and Gimbal

April 21, 2011

NYALA Singapore Zoo to Wellington Zoo

Good morning Lisa, Just to let you know the Nyala arrived safely.
We got back to Wellington at about 2:30 this morning.

Simon

April 21, 2011

POPPY cocker spaniel to London, UK

April 18, 2011

BEN & CHLOE border collies to London, UK

Hello Lisa, Thank you so much for all your efforts.
My Dad and Angus are going to be busy building kennels today for the dogs on Wednesday.
My family are all excited to meet Ben and Chloe - none of my huge family have ever had a dog and fights have already begun over who will walk them!!!! 

Thanks again for your hard work and information.
Kind regards,
Heidi & Angus. 

April 18, 2011

SOOTY cat to Geneva, Switzerland

Hi Lisa, she is here!  Currently having a good old explore around a couple of her new rooms.  She was pretty unhappy at the cargo depot but now she is home she seems to be better now she has some distractions.  Certainly had worked up a bit of an appetite on the journey I think!  Hopefully she settles in fine after her very long trip. 
Thank you so much for your help with getting her here

Cheers
Nat

April 15, 2011

TAZ & CHILI border collies to Los Angeles, CA, USA

Lisa, Thank you for your careful shipping of our two border collies, we appreciate your attention to detail and dedication to their comfort and well being.
 
Thanks,
Craig

April 13, 2011

GUS & TORRO hunterway & mastiff cross to London, UK

Hi Lisa,
The boys are all here and fine and running around with the other dogs!!
Thanks for everything you did.
 
Kind regards
Karen

April 9, 2011

MONTY cocker spaniel to London, UK

Hi Lisa, on collection monty was very excited to see us all, he looks very well considering the distance he has travelled.
Many thanks for you assistance.

Kind regards
Simon

April 8, 2011

POPPIE & DAISY bichon & bichon cross to Heathrow, UK

Lisa, As they say at NASA - mission accomplished.  We picked the girls up from the Animal Reception Centre as planned and they were almost as happy to see us as we were to see them.  They were in great condition and have carried on as if nothing has happened. Jean is beside herself and keeps saying she cannot believe they are here.. Today I understand a walk to the local village is on the cards. Once again thanks for all your help.

Cheers
Graeme

April 2, 2011

SQUEAK cat to Brisbane, QLD, Australia

Thank you very much Bruce - you have been brilliant!  Squeak arrived in Brisbane today safe and happy, and is settling in well with her owner, my son.  He is very glad to see her again.  Thank you for your patience answering all my emails, your care for the cat, and your efficient work.  The people at the airport said the paperwork was excellent.  I will recommend you to everyone.

Barbara Foreman

April 2, 2011

JESSIE shihtzu cross to London, UK

Hi , Jessie arrived safe and sound and has settled in very well. Has no fear and is introducing herself to everyone she can get near to, she is a liitle bit jet lagged but very happy.
I would like to thank everyone who had anything to do with her trip as it could have been very traumatic,
but she is fit well and happy. Toni

March 31, 2011

ROCKY & SEVERUS cats to New York, USA

Thanks, Lisa - boys are now with us in beautiful condition and happy to be with us.  The operation took 4 hours return trip - Lufthansa Cargo phoned to ensure we'd be there by 5pm so we left at 4pm and through horrendous traffic got there by 5pm to be told that the plane wouldn't arrive for another 45 minutes and we had to wait.  The paperwork from the plane didn't come through until well after 6pm and then it was a 15 minute drive to Customs, the rigmarole there, and 15 minutes back to wait for an attendant to process the payment and to take David's photo so they'd give the cats to the right person!  Then on to the pick-up place (where they weren't in the least interested in checking D's photo) and the 45 minute drive back to Manhattan to arrive home just after 8pm.  There was another woman from New Jersey picking up a cat which had come from Rotorua - she was lucky in that the person she talked to by phone at Lufthansa Cargo told her not to come to the airport until at least 6pm because she shouldn't turn up until at least 45 minutes after the plane had landed what was quoted for the car service because of the (I've gone into this much details so that you can pass on our experience to other clients in the future.)  The boys aren't interested in eating yet but are drinking gallons of water.  I suspect they don't like the food I've given them as they're very fussy, but if they feel hungry, they'll eat!

Thank you again for doing a wonderful job of looking after our boys.
Best,
Adrienne

March 29, 2011

TUI & PIP cats to Kaitaia, New Zealand

Hi Lisa,, We picked up our Pets from Kaitaia Airport as arranged, we can't thankyou enough, they travelled well &
to our surprise are already settled. We had planned to keep them inside for a few days but they were keen to investigate their new surroundings. They have spent the morning roaming around the property & are now exhausted. Both are sound asleep relaxed & content.

Kind Regards
Robyn & Kevin

March 29, 2011

CALI poodle cross to Toronto, ON, Canada

Hi Lisa, Cali did arrive a few hours earlier so that was great – he was a little dazed when I picked him up but back to his energetic self within a couple of hours. Everything went very smoothly, so thanks again for doing such a great job!

Cheers
Tom

March 28, 2011

BAILEY & JASPER cats to Orlando, FL, USA

Thank you so much Lisa - They have arrived safely. Took some time, but they are starting to settle in fairly well.
Jasper normally grazes so that's actually good. And Bailey - well let's just say he has a hearty appetite.

Best regards,
Dawn

March 22, 2011

GRACIE & HANA labrador & cross to London, UK

Hi Lisa, The girls are fine were spoilt at Heathrow came out with new toys!
They have settled in well and are loving their walks in the fields around the village.
Gracie spends a lot of time trying to dig up moles and Hana chases foxes.
Their coats don't know whether to be summer or winter.
Thank you so much for all that you did. You made a tense experience so much easier with your kind understanding and we'll be in touch next move.

Warmest regards
Rana

March 11, 2011

LUCA bichon cross to London, UK

Hi Lisa
Thank you so much for the safe delivery of Luca, sounds like she made an impression. It's so great to have her back.

Claire..x..

March 3, 2011

GIGI & MATE british bulldogs to China

Hi Lisa, They have arrived safely, and they are very well
Thx alot
 
Regards
Jackson

March 3, 2011

ISIS, BREE & DASH boxer & cats to Perth, WA, Australia

Hi Bruce, From all of us in the Griffith family we would like to thank you and your wonderful team for the amazing job you did in delivering our animals safely to Australia for us!!!!!From the first phone call, email and having to co-ordinate with our friends in New Zealand (that were looking after our animals) your customer service was beyond excellent.  We had faith in Venture Pets from day one and were glad we chose you!  Isis (the dog) was well looked after, walked and played with while in your care. Bree and Dash (the cats) were so well taken care of they didn't seem to phased by the whole process. We have already recommended you to others and will continue too.  Thank you again so much for bringing us all together so smoothly...good luck for the future!!!

Brendan & Kyria Griffith

February 25, 2011

THELMA & LOUISE cats to London, UK

Hi Lisa, The cats arrived safe and sound thanks. They're staying at my mums house for a couple of days until we get our house ready, but they seem pretty chilled out at the moment.

regards
Colin

February 24, 2011

THOMAS & JACK cats to London, UK

Hi Lisa, Collected Jack and Thomas from Heathrow this morning.. timed it just right and only had a 10 minute wait for them. They were understandably looking a little subdued initially but made their voices heard.. loud and clear for most of the 2 hour journey back to Colchester!
They don't appear to be too phased by their new surroundings here at home either and are settling in well.
Thanks so much for all your care and your very efficient , professional and supportive service! I felt very happy that my 'boys' were well cared for from departure in NP from Dads until collection in London today.  I shall definitely be recommending you!
Thanks again.. its lovely to have them back here safe and sound!
 
Kind regards,
Sam 

February 19, 2011

GIGI cat to Geneva, Switzerland

Hello, thank you very much for everything. Gigi is here with me now in very good health and very happy. She is currently exploring and smelling every corner of the house. I appreciate all your efforts in getting Gigi across to Europe successfully.

Best regards,
Cristian Gomez

February 19, 2011

OPAL & PABLO rainbow lorikeets to Sydney, NSW, Australia

Thank you for all the help and support you provided in getting Pablo and Opal to Australia. Bruce was at your office to take charge of my feathered friends at a very unreasonable hour for him. The Birdies were fresh and frisky at the Sydney end and the process was smooth and efficient with more helpful people and my sister who welcomed me with flowers.
They have settled happily into their new bird-house, room and country and even conducted a noisy and animated conversation with 'the local bird population' through my Mum's meshed window last week.

Many thanks again and best wishes
Vivien

February 19, 2011

MAGGIE MAY cat to Boston, MA, USA

Hi Lisa, Maggie May has arrived safe and sound.  I'm completely stunned - she has explored the whole house, played with things and is totally relaxed.  It's like nothing ever happened!  This would be amazing if we had just moved house within Wellington, let alone all the way to Boston.
I'm not sure if you ever have people emailing you asking for advice, but if any cat-owners ever need reassurance about sending their cat on a flight, I'd be happy to provide it.
Thanks so much to you and Bruce for taking such good care of Maggie.  It was worth every penny!  

Jessie

February 19, 2011

SYLVESTER cat to Melbourne, VIC, Australia

Hi there, We took receipt of one cat this evening – no worse for wear he is eating and drinking, purring and miaowing and wonders where he has ended up.
Many thanks for your excellent service

Regards

February 16, 2011

LOLLY & DAISY cavalier king charles spaniel & golden retriever to London, UK

Hi Lisa, we just phoned and heard they arrived safely. I can breathe again!  Thanks so much for your fantastic service. We are going to collect them in an hour, and are all highly excited. It was so important to know they were in safe, capable hands. We really appreciate it and will recommend you to other friends moving their animals.

With very best wishes, Connie, Mike, Niamh & Cerys

February 10, 2011

ZEBE cat to Gothenburg, Sweden

Hi Lisa, We've just collected Zebe from the airport and have her home now :)
She's already smooched all the corners, had a feed and is giving us lots of cuddles and purring like crazy!!!
Thanks for all your help Lisa, now our little family is back together again!!

Best regards,
Polly, Mikael and Zebe!

February 7, 2011

PADDLES heading dog cross hunterway to Perth, WA, Australia

hi lisa, like to let you know paddles arrived safe and sound here in perth, thank you so much for the work involved to get her here, she was so pleased to see us . she is now settled into her new home thanks again regards rhona

January 26, 2011

ROWDY, ISABELLA & RASCAL jack russell & cats to Sydney, NSW, Australia

Hi Bruce & Lisa,
Just to let you know, the pets arrived fit and well and were successfully picked up. Thanks for looking after them so well, they are settling in quite nicely.  One minor matter, when we went to collect them, in order to enter the Qantas freight terminal each person in our vehicle needed to provide I.D. As we had our 3 kids (they wanted to help get their pets) and they had no I.D. with them, they were forced to wait on the road outside the terminal until we had completed the pickup. You might want to advise others in future of this requirement.

Thanks again.

January 27, 2011

COOPER & SPUD labrador & fox terrrier cross to Melbourne , VIC, Australia

Hi Bruce,
I just wanted to write and say thank you so much for your help in getting Cooper and Spud over to Melbourne.
Both arrived safely and very excited to see us at the other end.  They have both settled over here amazingly well.
You really were a lifesaver when you managed to get Spud on the same flight as Cooper especially at such short notice.  Venturepet has been mentioned to many of our friends who ask how we got the dogs over and I would not hesitate to encourage people to use your services.
Once again, thank you so much.

Cheers
Jane Christie

January 22, 2011

BEN & STAN border collies to Heathrow, UK

Thanks Lisa. We are all safely installed in our new abode, Stan & Ben appear to be none the worse off for their travels! I am so grateful to you for arranging the boys travel & ensuring it all went smoothly. Please extend my thanks to Margaret who was just wonderful. My son (who has stayed in NZ) was upset at saying farewell to the boys but was glad that they were in the capable hands of Margaret.

Thanks again
Lorraine

January 26, 2011

HAHA & MOMO cat to Kaohsiung, Tawian

Hi Lisa, Momo and haha are with me now :) .. alot of documents and procedures to go through
before I can pick them up, but brought them back in the end.
Thank you for everything :D

Kind regards
Jason

January 22, 2011

MOLLY, MEG & LOLA westhighland terriers & jack rusell to Launceston, TAS, Australia

Hi there Lisa, the dogs are there now and very very happy and Brent has them following him wherever he goes!  
They are great! Thank you so much for your care and attention, all is well that ends well!!!

Kindest regards

January 21, 2011

MAX shih tzu cross toy poodle to Brisbane, QLD, Australia

Hi Bruce, Just a note of appreciation regarding transporting MAX back to Brisbane Australia, I found your service very user friendly and staff just  lovely, I have spoken with Vets in Levin to let them know how happy I was with your service and MAX seemed so relaxed when I picked him up. I have no hesitation in using your services again and will be telling my friends, thank you once again MAX is doing well here in the heat, oh and so am I.
 
cheers
Margaret Williams

January 6, 2011

BEAU & JEMMA boxer & cat to Sydney, NSW, Australia

Hi Bruce, We just wanted to pass on our sincere thanks for your team’s services yesterday flying Beau and Jemma to Sydney with us. It is the first part of our entire move to Sydney that went without a hitch at either end so really made an impact! Your team in Wellington were lovely to deal with and everything went as directed at the pickup end in Sydney , it really couldn’t have been easier. Beau and Jemma are now settling into their new surroundings and seem to be enjoying the warm weather so far! Once again thanks for your services and the great customer service from your team.

Kind regards,
Malita and Tim Fanning

December 23, 2010

GIORGINA cat to Rome, Italy

Hi Lisa,
we have arrived and Giorgina is doing just fine. Thank you very much for everything. Basically picking her up proved quite a challenge: I had to move between dislocated offices to collect stamps, documents and make payments. A lot of hassle could have been prevented if the local shipping company (BOC, was that the name of this company?) would have taken care of the vet payment. They should have known the cost and the procedure. Had this been payed in advance (55 Euro) I would have saved having to go back to the post office at the terminal (3km away from the cargo area), pay there and go back with the receipt before the vet would have a look at the cat. Because of this the whole procedure took us 3 hours before we could leave the airport with tired children. The total cost was luckily not as high as you warned me against. The payments were:
Vet:5 Euro, BOC: 20 Euro, Customs:3 Euro
So thanks again, and we will surely recommend you if anyone needs to know.

Best regards,
Robert

December 23, 2010

BASIL pug cross foxy to Perth, WA, Australia

Just wanted to say thank you for handling the transfer of Basil (dog) from Stratford to Perth. He was a happy dog when he arrived, which really pleased me as he is a bit highly strung at times.
I would recommend your services to anyone relocating overseas, so once again thank you very much and have a lovely Xmas.

Kind regards
Helen Rosel

December 18, 2010

MOLLY, ALFIE & TWINKLE kelpie cross, cross dog & cat to London, UK

Hi Lisa, my two dogs and Twinkle the cat have all been safely delivered to our home in West Sussex from Heathrow. The weather appeared to conspire against us however as it started to snow heavily about half an hour before their departure from Heathrow was due to occur. The dogs padded about in the snow tonight on their first English walk, wondering what this crispy cold stuff under their feet was. They spotted their first foxes and wait till they see a squirrel ! Squirrels are always way to fast up a tree for a dog, but it keeps the dogs entranced.
Thanks again for your floorless service. I would be more than happy to recommend you to any off my friends who may contemplate a similar move.

Kind regards
Tim Rowlands

December 8, 2010

GERTY & MERLOT cocker spaniels to Vila, Vanuatu

Hi Lisa,
The pups arrived on time and in great shape. They are currently trying to take over the house and garden and so far have been pretty successful !
Many thanks for all your help in this little adventure.

Tony

December 7, 2010

BRANDY labrador to Papeete, Tahiti, French Polynesia

Hi, Brandy is now living it up in Bora Bora with her new owners. She has taken to the water & local life like the true
Chocolate Labrador she is. No sign of a hard life there!
I would also like to thank Lisa at venture pet for all the hard work.
Regards,
Perin

December 6, 2010

BOB & CYCLOPS cats to Sydney, NSW, Australia

Hi Bruce and Lisa,
Just a quick note to say thank you.  we have settled the cats in the new home, all went very smoothly.
Thanks again for your help,
Marino, Rod + Bob & Cyclops

December 5, 2010

ADZY cat to Amsterdam, The Netherlands

Hi Lisa
Adzy has arrived safe and sound in Holland! I'm so incredibly happy to have him with me again. :) And so is he, which is really good as well, especially since cats can also give their servants a cold shoulder for a while. Flying has also cured him from being afraid of driving in cars; the whole way he was relaxed and just a bit chatty. I'm sure he was telling me all about his trip.
We're now both at my best friend's place where he can (and will) stay until I have a place of my own. This means he has to share the place with her two cats, which I'm sure in time will go well. They've met, at least, and though there is some hissing and growling, there have been no fights so far. They seem more confused than anything, really.
Thank you so much for all the care and support you've given both of us! You and Venturepet are awesome, and I will surely recommend you to anyone else who wants to move their pet to or from NZ!

Thanks again, and a hug,
Elinn
ps. It's snowing here at the moment, and Adzy really enjoys watching the flakes. It's all new to him.

November 24, 2010

GARFIELD, COLA, CLIFFORD cats & american labrador to Sydney, NSW, Australia

Hi Bruce,
thanks for looking after and sending our pets to us.  They are all settling in quite nicely although Clifford has just about cleared out one of the gardens of all the plants.

Regards Sandy Harris

November 23, 2010

SAM Labrador to Charleston, SC, USA

Thanks so much, Lisa.  I just checked Sam in with United and he looked great.  He was a little mad at me at first, but it didn't take long for his tail to start wagging when I let him out of the crate. :)

Thanks again.
Richard

November 20, 2010

WOLFY & KIWI cats to Adelaide, SA, Australia

Hi Bruce, pussies here and are well.  Thanks for your help.
Best wishes
Barbara

November 18, 2010

PENGUIN cat to Toronto, BC, Canada

Hi Lisa,
Penguin has arrived safely and is settling in well. He looks great -- very purry and happy. He seems to have taken the whole journey in stride...he's a pretty chilled out boy. I was very happy that he remembered me..
Thanks for making sure his journey was as comfortable as possible. Look forward to his first encounter with snow :)

Cheers, Jay & Penguin

November 18, 2010

DAFFY & GOBBOLLINO cat to Amsterdam, The Netherlands

Hoi Lisa,
All arrived safe and sound! Daffy still very talkative on the drive over but remembers the house well and is sleeping deep. He seems very happy to be 'home' again. Gobbolino still not so sure but after speaking with mom over skype came out from under the couch and started to explore the room.
Thank you again for everything you have done for us. I have done this trip with cats twice before and none have been as friendly and professional as with your company. I really appreciate your looking after my family where i can't!
Met veel dank,
Janine

November 12, 2010

OSCA & MIKI cats from UK to Tauranga, NZ

Hi
Thanks for this. We have been away and fortunately everyone has done there part so wonderfully that Oscar and Miki are now in the cattery in Pyes Pa until my folks move into their new house end of Nov.
Thank you once again for making their arrival and departure from Auckland so smooth and easy and for all your help in arranging this.

Cheers
Sasha

November 10, 2010

NATASCHA Siberian kitten to Honolulu, Hawaii

Hello Lisa,
Thank you for taking such good care of Natascha.  She has arrived safely and is doing well. For the second time, you have done an outstanding job of transporting my new pet.

Thanks, Nancy Hagy

November 8, 2010

MEL cat to Sao Paulo, Brazil

Hi Lisa,
Mel is feeling great; she’s really cheerful and adapting quickly to her new home. Only problem is that I’ve got four dogs and we still haven’t introduced them properly. Every time Mel looks at my dogs she doesn’t get too happy at all, but that’s normal, soon they will all be fine and friends.
Mel arrived in Sao Paulo close to midnight and we only left the airport at 3am. Considering that it was a public holiday in Brazil and late night, we were actually quite lucky to get out of the airport with her on the same day. My dad had a guy in ABSA who helped us quite a bit. Due to Mel´s late arrival, he had to talk to Customs and MAF and hold them to clear Mel. They are supposed to be 24/7, in case any kind of live cargo arrives. But they leave around 10pm and you have to tell them before if you have something arriving late, so they wait for you.
When Mel arrived in GRU, ABSA guy was already close to the plane with te MAF vet, he was holding all the information and papers of Mel, they got the originals in the box, the vet took a look at her to make sure she was fine, signed documents and she was cleared. Then, me and ABSA guy had to go to Customs and I was interviewed by Customs Inspector. He asked me why I was bringing her over, if I bought her in NZ, why I was coming home, etc. They want to know if you are not bringing animals to sell. As Mel is only my pet, ‘for personal use’ I didn’t have to pay anything. Otherwise I would have to pay taxes.
After that I just had to pay a small amount (I think it was around 12 reais, sort of nz $10) for Infraero, Brazilian airports administrations and then I was able to get her from the Cargo warehouse. Took us 3 hours for that! And it was sort of quick.
I know we had to pay ABSA as well, I believe it wasn’t too expensive. They were really helpful and I think if they weren’t helping us we would have to wait for the next day to get her.
Thank you so much for everything! You guys were great as well!

Cheers,
Larissa

November 2, 2010

BODHI sydney silkie to Ottawa, ON, Canada

Hi Lisa
Thanks so much! He has settled in amazingly well.

Thanks
Liz

November 1, 2010

JASMINE cat to London, UK

Jasmine arrived fit and well in her splendid new transporter and is waiting in a cattery until tomorrow morning when we will take her home
Thank you all for taking such care of her at all times

Kind Regards
Ken & Helen Phillips

October 31, 2010

NEMO, TAHI, KOWHAI staffy, labrador cross & whippet cross to Nadi, Fiji

Hi Lisa
Just to let you know, the dogs all arrived on Friday. We visited them on friday and yesterday. They are happy and in good form. 
Thanks very much for your help with this.
 
Cheers
Richard

October 31, 2010

SEBASTIAN & VIOLA cats to Washington, VA, USA

Thank you so much! They arrived happy and safe yesterday, and I was so surprised and delighted.
They are settled all in and seem to be American cats already!

Cheers
Pip

October 31, 2010

SABRINA cat to Melbourne, VIC, Australia

Thank you, Bruce. She is in Aussie now and doing very well. I'm so pleased to have her with me and so is my daughter.  All went well and thank you again for getting her over here safe and happy.

Kindest regards
Marita Berndt

October 29, 2010

HONEY golden retriever to Seattle, WA, USA

Hi Lisa
We just picked Honey up and are at home now.  She is looking as lovely as ever! Kids will be very happy to see her after school.
Thanks for all the care and organising!

Yvonne

October 23, 2010

BRANDY labrador to Papeete, French Polynesia

Hi
Brandy is now home she's really beautiful and friendly.
She met our two cats without a problem, had a bath to cool a bit, had a nice meal and is now sleeping...
We are happy to get her.

Thanks
Elise and Patrick

October 23, 2010

KIKA Yorkshire terrier to Warsaw, Poland

Hi Lisa!
Thanks a lot for everything. Kika is very good and she looked like she wasn't bothered with the trip at all. 
Once again thank you for taking care of us and I wish you all the best 

Best Regards 
Edyta

October 21, 2010

MARSHMALLOW cat to Calgary, ON, Canada

Lisa 
Marshmallow arrived safely. A little subdued but glad to see us. Busy exploring his new home right now. 
Thank you for your excellent support getting him to Canada. The process went incredibly smoothly and airport pickup was very fast 

Helen 

September 23, 2010

BOB & JACK Labrador & cat to Amsterdam, The Netherlands

Hi Lisa
Bob and Jack have been released and I was able to pick them 12pm. They were both pretty relaxed. Jack was his normal happy self and Bob was a bit overwhelmed by everything happening around them. The ladies @ Schiphol airport were lovely and very helpful. The boys were happy to be out of their cages and I guess will get used to their new home soon.
They both love their new Dutch life. And I so enjoy having them around again. There was no charge at Schipol airport. I also did not have to sign anything and they were just handed over to me with the customs documents. I got a query from a friend of a friend the other day requesting information regarding shipping a labrador to the Netherlands and I did recommend Venture Pet because of the good service, information and pricing.
Thank you so much for your excellent care and communication, that was much appreciated.

Cheers
Suzanne
Bob & Jack

October 18, 2010

MISSY ridgeback cross to Perth, WA, Australia

Hi Bruce,
Thank you for your fantastic service, it has been very much appreciated in your prompt replies and information.

Thank you, Tess

October 13, 2010

LUNE DE MIEL cat to Paris, France

Hi, we are at an hotel waiting peacefully for a train tomorrow... if the strike is finished!
We certainly settle completely later in 4 months, I'll rent a flat not far from a beach, with a garden, and I'll search a house to buy...

Kind regards
AMS and Honeymoon

October 6, 2010

JACK cat to Palmerston North

Hi
Thanks heaps. Awesome service. All went great. Have a fantastic week

All the best
Malcolm
ANDERSON'S Veterinary Hospitals
Palmerston North

October 6, 2010

MEIMEI Chihuahua to Taipei, Taiwan

Hi Lisa,
Just emailing to let you know Meimei has arrived in Taiwan this morning. she’s fine and very exciting to see her ‘mother’.
She is not very friendly to the other little Chihuahua at Taiwan home. Doesn’t want to anybody touch her toys.
Many thanks for your help during the whole process.  You have nice day.

Thanks
Maggie

October 5, 2010

ZAK german shepherd to Sydney, NSW, Australia

Hi there Lisa,
Thank you so much, all went so well, he was so happy to see me, and he still knows all his tricks.
He was really good in the ute, and loved the long drive. He was not stressed when I picked him up, I was there really early.
So I thank you so much for looking after him so well.

Thank you so much
Lenard and Zakky

September 26, 2010

TRUFFLE, TWINKELS & FUDGE pug & cats to Darwin, NT, Australia

A HUGE thank you again for getting our three babies to Darwin safe and sound. 
Truffle is doing very well in Darwin.  She travelled really well and is acclimatising well to the heat, and it is HOT.  It’s 35–36 degrees every day now with humidity up to high 80s. The cats got off their flight like they had done nothing more than a quick trip down the road to the vet.  Truffle was a little more excited about seeking her parents again and according to the handler who signed her over to us, there is never any doubt which dog belongs to which group of people, they let you know, loudly!!!
The cats seem pretty happy to spend most of the day sleeping on the cool tiles or on the bed in the direct flow of the aircon. We have decided that they will be inside cats for the three years while we are here. It is just too dangerous to let them out.  We have croc infested mangroves right outside our back fence and we hear there is a pack of dingos nearby as well.
We have also found a nice vet, Truffle had her Leptosperosis Australis vaccine which she has had to have to protect her from the local strain that we don’t have in NZ.  They are also on a very strict heartworm prevention programme because that is a huge problem over here.  The vet says there is nothing to worry about though, as long as they get their monthly worming treatment they can’t get it.  We’ve also upped the tick and flea control to monthly (rather than every 6 weeks) and so far no creepy crawlies. 
On weekends we take Truffle to a beach just outside of town which is dog safe (less danger of crocs or jelly fish) and that is where all the local doggies hand out.

All the best
Ilse

September 23, 2010

PADDY cat to Adelaide, SA, Australia

Dear Bruce,
Thank you so much for your help in getting Paddy to Adelaide.  Heard from my daughter and Paddy is installed in her new home.  I was very impressed with the cage - I was able to send her bed with her which she curled up in while waiting in Napier. 
Thanks again.

Kind Regards
Marion Burns

September 16, 2010

CHARLIE golden retriever to Melbourne, VIC, Australia

Hi, thanks for the caring and professional approach. We have received an email from Melbourne 
showing our Grandson giving Charlie a cuddle, so he arrived safely. 

Thanks again Regards
Neil

September 16, 2010

MAISEY & WEEMAN foxy cross & cavalier king charles cross to New York, NY, USA

A great reunion, On our way home

Thanks again
Sharney

September 15, 2010

PATSY French bulldog to Honolulu, HI, USA

Hi Lisa,
Patsy arrived safe and sound last night.  I picked her up this morning and she's settling in just fine.  What a cutie!

Thanks so much.
Alan

August 28, 2010

CHEBRA cat to Brisbane, QLD, Australia

Hi Bruce - thank you for your help and for sending Chebra safely over!  We have her!  What a great service you offer - thank you so much!

Amanda

August 18, 2010

COSMO cat to Tallinn, Estonia

Hi Lisa
Cosmo is safe and sound. A little tired but getting used to her new home.
It's great to have her here and that she's fine after such a long journey.
Things went fairly quick at the airport. She was ready for pick up one hour after arrival and once I had a
signature from the Estonian customs which was easy.
Thanks a lot.

Kind regards,
Kerstin+Cosmo

August 17, 2010

OMAR & MIGHTY MITE griffon & terrier cross to Los Angeles, CA, USA

Dogs in safe and sound and happy!  Both have the longest tongues of all time from the heat here which they are not used to!
Thank you so much for all of your help getting our dogs to the US. We're relieved to have them home!
Thank you so much for the upgrade!  Omar thanks you too.
It was a pleasure working with you and Venture Pet!

All my best,
Sara

August 16, 2010

SUMO & RUBY griffons to London, UK

Hi Lisa
We have had a lovely weekend getting Ruby and Sumo settled in.
We collected them from the animal reception centre at Heathrow no problems at all on Friday and they were both very excited to see us.  Upon arrival at their new home, they had a thorough good sniff around and were introduced to their new kennel.
Both are extremely relaxed and happy - tomorrow will be the test as it will be the first day at home by themselves, but we have some big bones to keep them occupied.
Thank you very much for all the great care of Sumo and Ruby and the updates on their travels.
We are so pleased with the result and found the whole process really easy.
We have some friends moving over to England in 2012 with their cats, so we will definitely pass on your details to them.

Many thanks Lisa.
Warm regards, Kelly, Hayden, Sumo and Ruby

August 11, 2010

PEANUT Hungarian vizla to Honolulu, HI, USA

Hi Lisa
Peanut arrived safely and was a bit cautious at first.  After his bath, he was rejuvenated and became quite comfortable with his new home. Snickers is slowly adjusting to the new pup with a few jabs and growls to put him in his place.  
Thank you again.....
Susan

August 11, 2010

ZIP dwarf lop eared rabbit to Los Angeles, CA, USA

Hi Lisa
Picked up Zip with no problems, he is his usual entertainin self.  Thanks to all who made this easy for us and successful.

Glenn

August 7, 2010

MAC border terrier to London, UK

Hi Lisa
Picked Mac up from Heathrow yesterday. He is well and was happy to see us. Thank you for the care of Mac in your hands. I would recommend you to anyone.

Regards
Michael

August 6, 2010

OLIVE cat to London, UK

Hi Lisa
Olive arrived safe and well and is settling in very nicely.  Thank you very much for all your help and fantastic service.

Kind regards

August 4, 2010

HOLLY & SISTER cats to Sydney, NSW, Australia

Dear Bruce & Lisa,
Just wanted to drop you a line to say thank you for looking after Holly and Sister.
Although the hop across the pond was nothing compared to their previous travels from the UK to Wellington,
Mark was waiting anxiously for their arrival in Sydney. Needless to say, Holly and Sister arrived in fine
feckle. They don't seem at all concerned about having traded the beach for a back yard (unlike us!!)

Kind regards
Helen

July 26, 2010

POPPY cat to London, UK

Hi Lisa I picked Poppy up from Heathrow yesterday....a slight delay in paperwork, but generally smooth! Poppy was bright and seemed pleased to see me. Do cats get jet lag? Because she seems totally unaffected! She is settling in to her new home well and is desperate to get out and explore the garden and wildlife! Thanks for your assistance and care for Poppy, and for keeping me informed through out the process and flight!

All the best

Suzy Phillips

July 26, 2010

DINGO pup Sydney, NSW, Australia to Wellington

Thanks for everything.
Dave and the puppy arrived safely Friday night.

Thanks once again

Simon Eyre
Collections Development Coordinator
Wellington Zoo

July 24, 2010

CASS & JAZZ cats to Split, Croatia

Hello Lisa,
Cass and jazz finally arrived Friday afternoon at 3-30pm and after an hour of more customs formalities we finally arrived home to Postira at 7-30pm.
They were both in good condition a little nervous and disorientated. Staying at the cat lounge was a bonus, However they are now settled and recognised us and the furniture so felt at home immediately.
As I type Jazz is lying beside the computer quite relaxed.
Thank you for all your help.

Kind regards,

July 21, 2010

BLAKE cat to Perth, WA, Australia

Dear Bruce & Lisa,
Thanks so much for getting everything together for me and liaising with Kate at Allvet - I have Blake all safe and sound. Great work. Had used you over the 8 years I was at Allvet or should I say recommended, and had cats and dogs as clients that had used you and always heard great things, But to actually be a client and feel the anxiety of whether they will be Ok flying and not being in the county to organise everything, is something else. So thanks again guys. Especially on your quick efficient service.

Lei & Blake

July 19, 2010

MOXIE cat to London, UK

Hi everyone
Just to let you know that Moxie is now safe & sound with us in the North of England. My sister picked him up from Heathrow yesterday and then had a five hour drive to bring him here.…he is doing good and was really happy to be here.
Thanks to everyone for all of your help (and cuddles for Moxie) - it's great to have him 'home'.

Cheers
Sandra Castree

July 12, 2010

ABBY cat to Melbourne, VIC, Australia

Hi Bruce,
just to let you know that Abby arrived safely last night.
Thank you for your help and sorry again for the changes.
You provide a great service and I would be happy to
recommend you to friends who are travelling.

Best regards,
Sue

July 9, 2010

FLASH welsh springer spaniel to Calgary, AB, Canada

Hi Lisa
She arrived in tip top condition wagging her tail. Thanks so much for the great care you took of her.
She seems very unfussed by the whole experience and slept all night.
She's off exploring the city today with my husband - it's about 24degrees here.

Cheers,
Jill

July 8, 2010

BILLY & SWEET cats to London, UK

Hi Lisa
They are here safe and sound both pretty relaxed and have got their appetites back. They seem to remember who I am! Sweet is purring away and Billy doing lots of rolling over which is his flirty behaviour:). He is dying to get outside. Thanks for everything Lisa the people at the animal reception centre were fantastic ordered us a cab no problems. Its wonderful to have them back with me again thank you for taking such good care of them and for making the big trip go so smoothly    

Best Sue  

July 6, 2010
EDDIE & DEXTER wheaten terrier & jack russell terrier to Vancouver, BC, Canada
We miss them a lot and will be so glad to see them again. Thanks very much for all your help.

Jennifer

June 30, 2010
PI & PARIS cats to Memphis, TN, USA
Hi Lisa
Paris and Pi have arrived safe and sound! in Memphis- we are home and they are happy and exploring their new house-
Thanks so much for looking out for them along the journey.

All the best!
Marcia

June 30, 2010
ABBY jack russell cross to Prague, Czech Republic
Hello Abby,
I have successfully collected at Prague airport but it was so easy.
in Prague, I paid 3000 CZK, it is about $ 200 NZ dollars.
thanks and have a nice day
Mirek

June 26, 2010
PIXEL cat to Melbourne, VIC, Australia
Hi all
I've collected Pixel from Melbourne airport and apart from been a little scared she is now home safe and sound.  I've tried to put her in the litter tray for toileting but she appears to be ok at the moment and have placed some food and water out for her. At this stage she is more interested in tentatively exploring the new surroundings.
Bruce - Many Thanks to VenturePet for your professional for all your service and arranging everything.

Best wishes 
Em & Pixel

June 25, 2010
RHILEY maltese to Portland, OR, USA
Thanks for all your help Lisa.  Rhiley is safe and happy in America now with a big yard and other pups to play with.  You guys have been great.  Thanks again! :)

Trish

June 24, 2010
OLLIE cat to Vancouver
And he’s safely here!
Despite him being a total drama queen, complete with hyperventilating, on the drive from the airport to my apartment, once he got here in less than an hour he’d had some food and water and was stretched out having a wee lie down....
Thank you so much for getting him safely to me, he’s really in much better shape than I expected so I’m very happy :)

Cheers!
Gayle

June 23, 2010
TOSHKA & ORCA schnauzer cross & cat to Port Moresby, Papua New Guinea
Hi Lisa
Thanks Lisa, you are an absolute star. 
Thanks you sooooo much for your professional handling of our animals.  Toshka is a delight and is our boys best friend.
We appreciate all you have done and also for Orca’s upgraded travel arrangements.

Kind regards

June 17, 2010
SASHI springer spaniel to Amsterdam, The Netherlands
Hi!
Just a quick note to say Sashi arrived safe and sound in Schiphol this morning. I picked her up 2 hours ago, and she was a bit scared - first time on escalators in a train station - but she is fed and watered and now having a rest.
Thank you so much for all your help in getting her here, the service was amazing, and so easy, very assuring for a pet owner.
Thank you!
Nina Hi Lisa, I would like to thank you and your company too for the excellent service you have given us. It was great to be informed at every step of what was happening and we could in this way follow her trip around half the world. If only she could talk! Sashi arrived safe and well, but tired, according to Nina. Now she has got to get used to so many new things, Nina said she didn't like the escalator at the train station and had to be carried on that scary contraption!
It certainly felt like you gave us the personal touch and reassured us about what was happening. This reflects in all your work and that is why I chose your business in the first place.
Many thanks and our warmest appreciation
Mech White

June 15, 2010
BEZOAR & JUNKO chihuahua crosses to Los Angeles, CA, USA
Lisa, thanks to you the boys are safe! All went well the following day.  Took longer than we expected to go through the American procedure, but that's US customs for you.
The dogs have been traveling across California.  Every night in a different place. Can't wait for us to find a place and settle!! They overall have been doing well, but slept non-stop the first 24 hours of arrival.  I can totally relate!

Thanks again,
Sae jae

June 11,  2010
BOO & MULDER staffy cross & collie cross to Heathrow, UK
Thank you!
We have picked up boo and mulder and are travelling home. They where calm and ate, now sleeping in the back of the car. We are so happy to see them.

Regards,
Lee-Jane

June 10, 2010
ROSIE golden retriever to Berlin, Germany
Dear Lisa,
Have you ever seen the biggest grin on a dog and a woman in tears at the same time!
Rosie has arrived - all safe and sound and no signs of jet lag as yet. She has jumped out of her cage and looks like she has been here for ever - even chased the neighbours cat over the back fence! She is wondering what the caw caws of the crows are and can't wait to explore tomorrow. I will take her to the vet I found tomorrow- just to check if there are any other vaccinations she requires.
She was delivered her here about 6pm, and she hasn't stopped grinning and wagging her tail since! She is fully alert and happy- eaten and drunken Ok,  but I think is starting to get sleepy now - it is only 46 hours since she left- AMAZING!
She looks fantastic - Thanks so Lisa and wish you were here to see her SO happy,-if you ever need any references call us cause we feel you  did a fantastic job- let alone all the set backs along the way!.
Kind regards,
Louise.

Many thanks Lisa - you've done a great job for us and Rosie (under, as you said, somewhat unusual circumstances).  Feel free to give us as a reference to anyone considering using Venturepet.
Regards
Peter Rider

June 3, 2010
ELLA cat to Dallas, TX, USA
Just waking up in Dallas and Ella is doing great! Thanks again for everything! I appreciate all of your professionalism & will recommend your company to my friends.

Cheers
Jennifer Gros

June 1, 2010
PATCHES jack russell cross beagle to Perth, WA, Australia
Dear Bruce and Lisa
Thank you so much for helping me get my little one to Perth. He had a good trip. Was very happy to see us. So great job.

Thanks again

May28, 2010
CADBURY cat to Apia, Western Samoa
Thanks Lisa. 
We had a good trip home… thank you for everything - she is happy at home.  It is SOOOOOOOOOOOOOOO hot here at the moment.
Cheers
Katie

Talofa Lisa, I thought it was time that I wrote and said a big "THANK YOU…
Life back in Samoa is very Hot.  I have attached some photos of myself lying in the sun.  As you can see I think my wound is getting much better…  
Well I will sign off as I have to go and rest again in the Sun.  Mum turns the fan on for me as I am really feeling the heat. 
Bye for now my friends.   Bug Purrs to all of you.  Look forward to seeing you in Samoa.

May 25, 2010
MADDI maltese shih tzu cross to Apia, Samoa
Hi Lisa,
Maddi has arrived safe and sound. She has been with us for 3 days now and seems very confident and happy. She has spend a lot of time with the kids and seems to be very fond of my daughter Christina. She runs around in the garden and have taking over the sofa. We have a housegirl so she wont really be alone.
So all well here. Thank you very much for all your assistance.

Regards

May 20, 2010
MOMO Chihuahua to Qingdao, China
Hi lisa,
Thanks very much for all your help. And thanks to Margarite, she was great!
I would definitely recommend others to use your company!!
Have a good day!
Regards
Lisa

May 10, 2010
GRIZZ, CALINE & NUAGE labrador & 2 cats to Anchorage, AK, USA
Hi you two, I just want to say thanks for everything and if you need a testimonial for other clients let me know.  We all arrived safely in Alaska and Alaska Airlines give you a little card before you take off for each animal that says – ‘relax I'm on board’.  Nice touch.  They were out before i got to baggage claim.
Any way safe travels for all other fluffies

Robyn

May 6, 2010
COSMO cat to Perth, WA, Australia
Hi Bruce, Lisa and Margaret,
Thank you so much for your help in getting my boy Cosmo safely to Perth. It was incredibly stressful but we're both here safe and sound and he's settling in well. Thanks especially to Margaret being so kind and caring at the drop off.

Kind Regards,
Kelly.

May 1, 2010
PIPPA springer spaniel to London, UK
Hi Lisa,
Pippa has arrived safe and sound and looking very well.  Can't thank you enough everything went very smoothly.
We will not hesitate to recommend your service.

Regards

April 29, 2010
SIRIUS whoodledor to London, UK
Hi Lisa
Reunited successfully with Sirius as planned... incredibly smooth and trouble free, he seemed completely unfazed by the whole experience and is back to normal... about to take him for a long walk on the beach. Thanks you to you in particular and Venturepet in general for making this such a pain free and simple experience! I would recommend you guys to anyone.

All the best

29 April 2010 6:00 p.m.
LU cat to Paris, France
Thanks guys, its all good!! Lu is a very happy cat! Thanks for all your help. I appreciate it.

Dominic

April 29, 2010
MOLLY springer spaniel to London, UK
Hi Lisa
Molly is home safe and sound with us, she is in great shape if not a little tired im sure she will sleep well after her adventure! She remembered us which is great and its fantastic to have her home with us again, many thanks for your excellent service and care with Molly’s travel arrangements, we will not hesitate to recommend you to anyone.

Best regards,

April 25, 2010
TULLA golden retriever to Shanghai, China
Hello Lisa,
Yes, my sweet natured pup is with us.  She arrived at 2am on Friday morning and was just so happy to see me.  We had a long stroll at 3am, then she slept for a few hours.  Friday morning she met the other dogs of the compound and got on famously.  You were right, she just took everything in her stride. The furniture arrived early Friday morning and I closed her into a bedroom.  She didn't even bark at the guys.
At present she doesn't let us out of her sight. Again, many thanks for your care and concern.
Regards, Sheryn 

April 18, 2010
STORM weimaraner to London, UK
Lisa + Bruce
I just wanted to say a big thank you for all your time, trouble and effort in getting Storm to the UK. You probably guessed I was worried due to his recent big operation but I had full confidence in you with him.
He arrived full of beans. After a few days in his new home he is looking good and is very happy. We were very lucky that he flew when he did as you have probably heard that all flights into the UK have been stopped due to the volcanic dust from Iceland, and as yet they are not sure when any planes will be allowed to land or take-off. Many thanks once again, it was really appreciated.

Regards Karen

March 31, 2010
NGEOW cat to Johannesburg, South Africa
Hi Lisa,
Thanks very much for the update on Ngeow. Glad to hear she is doing well; I suspect she'll be 'chatty' when she arrives here too. Qantas has been great, and were in contact last week to make sure we had clear instructions.  We'll call again tomorrow morning to confirm flight arrival time.  We'll definitely be in touch once we have Ngeow here.  Needless to say we have a couple of treats on hand to welcome her to her new home…
Ngeow arrived safe and sound on Wednesday evening.  She was a bit vocal for a while, but has started to settle into this strange new landscape.
Thanks again for the great service.  We'll be in touch in about 3 years time!

Cheers,

March 31, 2010
SCOUT & KOHA Labrador & cat to Raleigh, USA
Thanks Lisa, Glad to hear Scout and Koha arrived in US in good shape!  The whole family was very relieved to hear it.
I am sorry for taking so long to write.  It has been a crazy week, but we are making headway.  Scout and Koha arrived with no problems and their cages were totally clean!  They both looked stiff and a little dazed at first, but were absolutely back to their normal selves by evening.  I was really impressed, considering how far they had come.  They are both well settled now and are getting lots of love and attention.  Thank you for all you effort and coordination.  We could not have done this without you.

Kind Regards,

March 29, 2010
TUI cat to Jakarta, Indonesia
Hi Lisa,
Tui is in Jakarta and been quarantined for two weeks.
Thank you for all your help in assisting us all the way.

Yours sincerely,
Nina

March 26, 2010
SID & SCAMP cocker spaniels to London, UK
Hi Bruce/Lisa
Just thought I'd drop you an email to say that Scamp and Sid have made it safely to Cyprus!!  There weren't too happy to be put in there travel crates again!!!!
Thanks for your help in sorting out their travel to the UK.
Excellent service.

Regards

March 26, 2010
MAC, ROSIE & ALFIE jack russell cross, west highland terrier & cat to London, UK
Thank you so much Lisa. I missing them an awful lot, but I'm delighted they are settled and the whole process is starting for them. We are so grateful to you for a fantastic service, it has made it so much easier and less upsetting. We will definitely email you when we are in the UK.
Have a lovely day,
Adel

Have been in contact with the owners by phone…they all arrived here safe and well. Rosie is very well. She was a little down on arrival, but no surprise after being so long without her insulin. We are still fine tuning the insulin routine so that she can be on just one jab per day. That will be better for Rosie and the owners expenses.
Best regards

March 25, 2010
TRIXIE corgi to Launceston, TAS, Australia
Thanks all of you, Trixie arrived in great condition and Jan thought she was great .I hope i can do more business with you in the future.

Regards
Lyn

March 22, 2010
BONZO labrador cross to Calgary, AB, Canada

Just brought him home 3 minutes ago. No dramas at Calgary at all. I had to pay a total of 81 $Canadian extra for the bonded warehouse and customs clearance.
Bonzo is quite well, very thirsty and hungry. I had taken some bread with me and gave him a full tankard of water. He is also a bit tired, nothing that a good nights sleep won't set right.
Thanks for all the smooth process Lisa, much appreciate your services. Highly recommed to anyone.
His leash was still with the cage which was good. I have brought back the cage home with me.

Thanks
regards
Milind

March 20, 2010
2 kittens to Helsinki, Finland
Hi Lisa
All Your papers were perfectly OK. Happily everything went OK even it took the time.
Cats are OK, Thank You for the nice work with our chats.

Sincerelly
Ann-Charlotte & Kai

March 11, 2010
TILLY & CHARDONNAY mastiff cross & staffy cross to Brisbane, QLD, Australia
Hi Bruce
Thank you for all the help with the dogs, I pick them up yesterday from Brisbane and they were happy little campers, very relaxed and had a good flight.
 
Cheers
Gus

March 11, 2010
TERTUIS kitten to Cape Town, South Africa
Tertuis arrived here in great spirits. He really is lovely and is going to be very good for our gene pool!! Very laid back personality too, just like Tristan!
We've received his vet book and all the transport papers.

Warm rgds,
Elmien

March 10, 2010
COFFEE kitten to Hong Kong
Dear Lisa,
I received Coffee already at 0730 (HONG KONG TIME). She is lovely and adorable.
Thanks all of you !!!
Coffee and I are at home now ...... she is exploring the new home ...... but she pissed on the clothes .... she did not piss on the sand ...... maybe she will get used to the sand later ..... hehe

Best regards,

March 10, 2010
RICO huntaway cross to Rarotonga Cook Islands
Hi Lisa,
Rico is safe and sound, thank you so much.
Once again thank you so much for taking such good care of Rico and for the updates.

Kind regards

March 5, 2010
BONNY & AMI huntaway cross & cat to London, UK
Hi Lisa,
Bonny and Ami Butcher arrived safely at Heathrow as planned at 6.20am this morning.  ARC say they're both well and should be ready for me to collect in the next couple of hours. I've emailed Ingrid Butcher to let her know they're in the UK.
Thanks for all your help, you've made it very easy for me to arrange things at this end.

I very much look forward to doing business with you again.
Kind regards, 

Gill Crone-Miles

Animals at Home (South Wilts, East Dorset & West Hants) Ltd

March 4, 2010
PEGASUS, PAPPILON, PAQUITO, PIERRE, ORMOND kittens to Hong Kong
Hi Lisa
I'm sure you already know but the kittens arrived safe and sound, very ready to take on life in Hong Kong.
Thanks for all your coordination.

Kind regard
Connell Weston.

…The kittens were very talkative in the carry cages on their way back to their new address in Hong Kong. 
Once again a big THANK YOU for all your efforts in getting them their safely. 

Regards
Pauline

February 26, 2010
BEN collie cross to London, UK
Hi Lisa
Ben has arrived safe and well his body clock is a little out and expected Gary to take him for a walk at 1am!  he seems full of beans no jet lag!
Thanks once again for all your help

Kind regards
Jane & Gary

February 18, 2010
MAC cat to Sydney, NSW, Australia
Thanks Lisa!!! 
Mac arrived safely and we picked him up without any unexpected hitches. I'd recommend you to anyone! :-)

Cheers,

February 16, 2010
KUMA  japanese akita to Los Angeles, CA, USA
Hi Bruce and Lisa Just to let you know - Kuma arrived safe and sound in LA.  To quote my brother-in-law ‘Kuma seemed unaffected by his journey. Peed like a horse outside of Qantas’

Thanks again for the great service - we are all relieved he is now in LA safe and sound.
Douglas

February 11, 2010
SCHNUURUN cat to Manila, The Philippines
Dear Lisa and Bruce,
Schnuurun has arrived safely and was delivered to us late Tuesday night.  She was hot, a bit disheveled and rather smelly!  Surprisingly, she was happy to submit to a shower and after some food and water, she settled down well, sleeping as usual on my bed.  This morning she met up with the rest of the family and she has been purring constantly enjoying all the attention!  
Thank you very much for all your help in relocating her to Manila.  I am so happy to have her back with me.

With best regards,
Gloria Hung

February 9, 2010
ALLY & TOBY  labrador & german shepherd cross to Baltimore, MD, USA
Thanks Lisa,
We just got home from the airport, the dogs seem tired but are both very happy to see us. Both dogs look to be in good shape and they don't even smell (the rental car company will appreciate I'm sure). We think you run a well organised professional team. We also appreciate the extra work involved by your LA agent with the snow delays, thanks for taking the time to check what was happening on Friday and for babysitting them over the weekend. Hope you are all ready for the reverse trip in two years.

Cheers
Dwain and Lisa

February 2, 2010
PRINCESS & SALEM cats to Kalgoorlie, WA, Australia
Dear Bruce and Lisa,
Thank You from Princess & Salem :)
Just wanted to say a huge, big thank you to you both for making the transition to the desert (Kalgoorlie), for Princess and Salem as smooth and painless as possible!
We really appreciate all your help, love and care of our babies. Both Princess and Salem have settled into their new home and have found ample places to hide and discover!

Kind Regards,
Dom, Mel & Chauntelle Mears :)

19 January 2010
JONAH Labrador to Doha, Qatar
Hi Lisa just to let you know that Jonah arrived safely and is now over his jet lag.
We have found a lovely piece of Peninsula for him to swim in which is like NZ.

Thanks again for your help.
Nikki and family.

January 18, 2010
EMILY cat to London, UK
Hi
Just wanted to let you know that Emily arrived safe and well & in good spirits.  Thanks for taking good care of her.

Regards
Sarah

January 15, 2010
CHARLIE english cocker spaniel to Vancouver, BC, Canada
Hi Lisa and Bruce.
Would just like to say thanks. Charlie arrived safe and sound yesterday and is settling in well. Thanks again.
Matt

January 8, 2010
RALPH & RONNIE dachshunds to Brisbane, QLD, Australia
Hi Bruce
A big thank you to you for organising to get Ralph and Ronnie to Brisbane for us this morning
They arrived safely and happy.  On asking Ross if they recognised him, he said "does being licked to death count as been recognised?" so I guess that is a yes, which is just fantastic after all this time apart.
The latest text from Ross this afternoon was "hmm back to sharing food!"
Once again many many thanks from both Ross, myself, Ralph and Ronnie. Robyn Knewstubb-Brown

December 24, 2009
SKY, FRODO & BILBO husky cross & cats to Denver, USA
All were received and survived the drive down.  Sky still seems a little mad at us for putting him through that but otherwise all is okay.  I am checking from a café as we do not yet have internet at home so have to just write this bit... Cheers
Jennifer

December 20, 2009
CABBAGE, FRIDAY, POLLY & NIZMO fox terrier, dalmatian &  cats to Charlotte, NC, USA
Hi Lisa!
We're in the USA now and have had a happy reunion with the fur family!
They're all well and happy and look great!
You guys were awesome and took all the stress out of it all for us. Thanks so much for all the updates along the way, really was a load off my mind.
Cabbage and Friday have now made friends with our USA dog, and Miss Cabbage has stamped her authority over all (once again, shes such a bully!).
Thanks SO MUCH for everything - my best friend will be moving to usa in 2010 and shipping his cat over with ya'll, so I look forward to corresponding again with you!
Have a fantastic Christmas and New Years,
Cheers
Amanda

December 14, 2009
LEO golden retriever to Madrid, Spain
Hi Lisa,
Thank you for thinking of him to the extent that you called Heathrow :) We've been thinking of him the whole time too. I'm really glad to hear he didn't suffer any ill effects from the flights and I'm quite sure he's enjoying his "spa day" in London before jetsetting into Madrid !
I'll be in touch when we've picked him up. I really appreciate the care you've gone to with Leo…
We finally got Leo at about 5pm on Friday - his flight was delayed and then we had a number of hoops to jump through for Customs. He was terrified poor chap but he had just come off a forklift.... He was overjoyed to see us and once we got down to the coast has slowly become his old self, so no long term damage :) We’ve been very pleased with everything you’ve done, thank you. It´s so good to have him back with us.
Leo is relaxing as I write this in his new bed having put his trip entirely behind him. His ear is repaired and he's back to his old self. He has discovered a new game - bunny chasing on the marsh near our house and leaps like a gazelle through the bush to keep up with them. He's a very happy dog :)
Thank you for everything. We'd have no hesitation in recommending you to anyone if you need it, which I doubt you do....  He's also ready for his next stop, hopefully France next year, with his new EU passport !
All the best and have a great new year

Kind regards Cheryl & family

December 11, 2009
TAZ & MOJO bichon cross & poodle cross to Apia, Western Samoa
Hi Lisa,
Just wanted to let you know the dogs arrived safely in Samoa and are slowly settling into the hot climate here in Samoa.  Fiji has a nice breeze so doesn't seem quite as hot as Samoa.  Poor Taz is suffering a bit with the heat.   Thank you so much for your assistance and hope you have a great Christmas.

Regards Roslyn and Kevin

December 8, 2009
GEORGIE Airedale terrier to Sydney, NSW, Australia
Hello Bruce
Georgie arrived in Sydney tonight - we're all excited to see her at last.
She's tired but in good shape - actually asleep right now.
Thank you to you and Lisa for taking care of the logistics and advising on the details we needed to know. We appreciate your service.

Kind regards

December 7, 2009
LISA & NEPOMUK to Frankfurt, Germany
Hi Lisa,
Just a quick email to say thank you - both cats have arrived in Germany mid of last week and are settling in very well.
So once again thanks for an excellent service - I will recommend you guys.

Cheers,
Sebastian

November 23, 2009
LUCY & JAKE cat & Labrador
Hi Lisa,
Everything went smoothly!  Neither Jake nor Lucy soiled their crates on any of the flights so at least they were relatively comfortable!  We are slowly getting settled here on the east coast.  Introducing Jake and Lucy to their four cat brothers has been interesting!
Many thanks for your help.

Cheers,

20 November 2009
STELLA cat to Vancouver, BC, Canada
Hello Bruce and Lisa,
Stella is happy and healthy :) Thank you for getting her here safely.  I will definitely recommend Venture Pet.
Thank you again
 
Kind Regards
Jodie

November 16, 2009
SHERRY & RAIDER huntaway cross to Brisbane, QLD, Australia
Hi Bruce and Lisa,
Raider and Sherry arrived safely and have been very busy exploring every inch of their new yard.  They were both so excited to see us again their tails almost went through the wall of the cage. It was so easy to pick them up from our end so you must have done all the hard work your end -- big thanks for that!
I think they must have been jetlagged when they arrived because they were so quiet in the car on the way home, but are now making up for it. 
I think they must still be on N.Z time though because at 4am Friday morning they were up even before the birds and promptly went in to give the kids a wake up kiss, so here's hoping that their body clock adjusts quickly or they may just end up sleeping outside with the possums, snakes and spiders!  (ha ha ha). But seriously though apart from the early morning wake up calls it has been great to have the dogs back with the family, so thank you once again for making it a smooth journey to get the family reunited again.
I will certainly recommend you to anyone.

All the best and thanks once again

13 November 2009
LUCY & OSCAR cats to London, UK
Hi Lisa and Bruce
Thank you for everything, just a quick note to let you know that Oscar and Lucy have arrived safe and sound.  Grant went to collect them from Heathrow this afternoon and they are now at home.  I have had several phone calls this afternoon so that I can hear them purr, and Grant said that they have been investigating the flat and have covered nearly every square inch already!  Oscar went straight from his travel cage to his bed, and Lucy straight for her food bowl - this is their usual behavior, so clearly they are no worse for wear after all their travels. Thank you again for all your help, and taking such good care of our fur babies.

Kind regards
Rachel and Grant

November 11, 2009
KULA & NEKO labrador cross & cat to Honolulu, Hawaii
Hi Lisa,
Kula and Neko made it Honolulu and then to the BigIsland safely and are happy to be back home. Kula was a bit heavier then I expected to be a baggae item in Oahu for her interisland flight but they got her sorted and put into cargo. Thank you so much for helping us get our animals home. We much appreciated your services and we will definently be recommending you to anyone in need. Thanks again!

Aloha,
Mele

November 10, 2009
MONTY Yorkshire terrier to London, UK
Hello Lisa,
Many thanks to you both for your enthusiasm and help in getting our Monty on his epic journey back to the UK. Thankfully Monty arrived ok after his epic journey. He has settled well in Kingskerwell, which we are visiting daily. So glad to see our Monty, many thanks for making his journey happen for us...
 
Many thanks,
Andy Finch & family.

Thank you so much for everything

October 29, 2009
KODI fox terrier to London, UK
Hi guys,
Thanks so much for the updates on Kodi.
We are BUGGERED but are now set up in a hotel just down the road from the airport (a doggy friendly one). We see all the planes coming in so will look out for Kodi's tomorrow.
You have been awesome to Kodi (and us) and for that we can never thank you enough. As I said before you have gone above and beyond what we expected.
We'll be in touch again tomorrow once we have picked her up….
Picked up Kodi just after lunch today... she arrived safe and sound after her very long flights!!!
Think she might have a bit of jet lag and is unsure where we are etc BUT all in all she's great!!!
Just thought I'd send a few pics that we have taken today.

Hugs to you and your family,

October 27, 2009
TINTIN & JASPER wire haired fox terrier & cat to Saskatoon, SK, Canada
Hi Lisa
I would like to thank you very much for taking good care of my "kids" and getting them to us in one piece. They are a little jet lagged I think? but TinTin and Jasper are both okay and in good spirit. No problems at customs due to all the correct paperwork.
Thank you once again and I will recommend you to anyone!

Kind Regards
Theo, TinTin and Jasper

October 22, 2009
NEWTON, TIA, ORION, SCHRODINGER, SALEM, SPOT cats to San Jose, CA, USA
Hi Lisa,
the cats are here and all are happy. Thank you for your help

regards

October 22, 2009
TIGGER, GARFIELD & BANDIT cats to Dohar, Qatar
Hi, The cats arrived yesterday morning and were surprisingly good after such a long flight.  They are looking great and seem quite relaxed already - Garfield assumed his usual spot on the sofa with feet in the air last night!   Daniel is enjoying following them around too.
 
Thanks for taking such good care of them for us.  Attached are a couple of pics.
Tracy and Darren x

October 22, 2009
SKYE cat to Honiara, Solomon Islands
hi there
Thanks Lisa, just wanted to let you know Skye arrived safe and well yesterday.  No probs picking her up at airport.  She was a bit subdued but very happy to see us and is increasingly comfortable and her old self, she’s eating and drinking well.
Skye seems fully restored, starting the morning by pouncing on my feet in bed then setting about reducing the gecko population inside the house.  We have a bell for her which should help reduce the amount of birdlife she is able to catch, but I fear the reptiles are in for a hard time.  It’s a good thing there is a veritable plague of them!
Thanks again for all your help

Cheers

October 8, 2009
LUCY bichon fries to Brisbane, QLD, Australia
Hi guys ,
lucy got here all good..
Thank you soo much for makeing her trip hassel free.
I will make sure i let everyone know how happy i am with your service.
Regards noa

Oct 5, 2009
BERTIE cat to London, UK
Hi Lisa
Bertie is settling in OK and he arrived in good fettle.

Kind regards
Paddi. 

September 27, 2009.
OLLIE & TRINNY cat & staffy to London, UK
Dear Bruce and Lisa,
Ollie and Trinny's travels were hassle and stress free.  I felt very happy during the whole process because you kept us so well informed about their progress and whereabouts.  Ollie has relocated country before, with another company, and I felt nervous during the entire journey for him because we were not kept up to date with how things were progressing.  This time around it was reassuring being informed of their wellbeing, knowing that they had passed the vet's and paper checks and being kept up to speed with their latest destinations on their very long journey to London. 

They both looked great when we picked them up, Trinny wanted to say hello everyone and Ollie was really pleased to have a cuddle all the way home in the car.  I was worried about how Ollie would be as he is 15 years old in December, but I needn't have because he looks great.  Something funny is that we have noticed that Trinny is suffering from jet lag!

Thank you for your wonderful service. 
The Zamick family.

September 19, 2009
MOUSEY cat to London, UK
Hi Lisa!
Just wanted to send you a quick note to let you know that Mousey has survived her long journey to London and is very happily settling in to her new home!  We were really pleasantly surprised at how well she has coped.  
Thanks so much for all your help in getting her over and for looking after her so well - we are extremely happy to have our family safely together on the other side of the world!

Regards,

September 11, 2009
NYALA from Johannesburg, South Africa
Thank you once again Lisa for everything that you have done to make this happen,
the Nyala made it safely to Wellington Zoo.

Best wishes
Simon
Collections Development Coordinator
Wellington Zoo

September 6, 2009
SAM Labrador to Hong Kong
Hi Lisa
Sam arrived safely yesterday, all the paperwork was in order so the retrieval process was quick and painless. We had some food with us which he vacuumed down in a hurry. He’s still getting used to the heat but seems to be settling in ok. Thanks for all your help, I’m very happy with the result

Cheers

September 7, 2009
MAYA cat to Los Angeles, CA, USA
Dear Lisa and Bruce,
Just a quick note to let you know that Maya arrived safe and as sound as she ever is. It took about 3 hrs of back and forth to free her from the red tape but everyone was very nice. By the way its now a $US35 fee and they really want cash. No problem for me but might be for others.
She bounced back pretty quickly. Not eating much as yet but it is a lot warmer than she is used to. She is enjoying her treats and is drinking.
She is ready for the next adventure.

Thanks for your help.

September 4, 2009
KITTEN to Frankfurt, Germany
Hi Lisa,
The kitten is with us at home now. Everything was absolutely perfect. The kitten was clean as was the travelling box. She wasn't hungry or thirsty, just wanted to get out of the box IMMEDIATELY, what is quite understandable. She wasn't distraught, but confident and trustful. Of course here are a lot of things she has to learn, but she is very affectionate and fits in without any problems.
Thank you very much. I am so happy, that everything went so well and the kitten was obviously fine during its long journey.

Thanks again.
Cheers
Susanna

September 3, 2009
ORSINO cat to London, UK
Hi there Bruce and Lisa
Susan texted me to say Orsino is asleep on her bed in London having spent two hours purring and rubbing himself all over her.
Thank you so much for you care and attention to detail
Bronwen

Hello,
I just wanted to drop you a quick note to say thank you for getting Orsino here safely.  He arrived on Wednesday afternoon and is already settled into his new home.  I expect he is passed out under a duvet as I type this email!!
Thanks
Susan

Keith Foster

August 28, 2009
CHIMPANZEES to Adelaide, SA, Australia
Hi Bruce
Both Chimps arrived safely and are settling in well.

Cheers
Simon Eyre
Collections Development Coordinator
Wellington Zoo

Dear CHIMP SUPPORT TEAM,
Thanks very much for all your help in allowing us access to film the Chimps journey to Adelaide.
We all arrived safely and from what I have seen – they are both settling in well at their new home.
As you can all understand, it takes a lot of organisation to make a film and it always helps to have a good support team.
Please pass on my thanks to all in your team that have contributed.

Thanks again,
Regards,
ROBI

August 28, 2009
COZMO pet rabbit to Edmonton, Alberta, Canada
Hi, Cozmo has arrived, safe and sound.

Kind regards,
Amy Porter
Prairie Rose Boarding Kennels Ltd

August 25, 2009
MASON cat to Brisbane, QLD, Australia
Hi Bruce Lee & co,
I would just like to thank you very much for the excellent service and the safe and happy arrival of my very happy cat Mason, It was so hassle free and the fast response and commitment from your side was superb.  i really appreciate all the help, speedy booking and communication, I felt at ease with your company and my cat arrived safe and happy. 
 
THANK YOU SOOOO MUCH :):):):)
Jason, Cheri, Devon and Mason

August 18, 2009
FRED cat to Kuala Lumpur, Malaysia
Hi Lisa & Bruce,
Thank you very much for taking care of Fred and I am very happy that he didn't bite anyone! I am also just arrived KL. Hot in here!
Anyway, I am appreciated you guy's excellent and friendly service. Hope can go to NZ again someday.

Take care and thanks again.
Karen

August 17, 2009
DIESEL leonberger dog to Townsville, Australia
Hi Lisa
Thanks so much for this!   Diesel arrived happy and well - he's already adjusting to the heat if the amount of fur he's shedding is anything to go by!
He's been out on the boat too so is trying lots of new adventures.  Thanks for all your help with getting him safely over here.

cheers
Aimee

August 14, 2009 MEG & SPOT border collies to London, UK
Hello Lisa,
Thank you so Much for Taking such Great Care Of Our Babies, We have a Great Reunion, Like I got Kissed So much we ended up sitting on the floor, Lol Now that is How i thought it would be, i have a big Bond with my Dogs,  They were Both very good and im Pleased to have them Back, Thank you very Much, for taking such Care,, and keeping Us Updated as where they Were @ anytime,

Thank you ,
Meg and Spot, Julie andy, xx

August 10, 2009
CHOCOPAWS & KISS kittens to Moscow, Russia

Warm wishes,
Katya

August 8, 2009
FRANKIE west highland white terrier to London, UK
Bruce & Lisa,
Thank you very much indeed for all your efforts in getting Frankie to the UK.
We picked her up this morning and she is absolutely fine, in fact, in far better state than we are.

Regards

August 3, 2009
PICCOLO (Pickles) cat to Wrexham, Wales
A very big thank you to all of you for looking after Pickles so well.  He arrived a week ago Friday in very good condition and has settled in so well.  On the Saturday, he was out and about on his own, now sees other cats off “his” property and goes under the fence to the golf course which is just next door.  He just loves it.
Again, a very big thank you to all of you for all your assistance.
Catherine – could you please pass the above on to the driver who brought him up from London.  He was excellent to deal with and phoned on the Saturday to make sure everything was okay.  Very much appreciated.

Cheers
Margaret

July 11, 2009
BUDDY border collie to Melbourne, Australia
Thanks so much for the feedback – what a wonderful, dog-friendly service you have provided.  I am so pleased he had an extra walk and exercise before boarding his flight and it’s lovely to hear he is happily on his way ‘home’.  Ryan is on his way to Melbourne as I type to pick him up. 

Thanks again for keeping us informed.

July 8, 2009 LUSHKA staffy cross to Montreal, Canada
Hi Lisa.
Sorry, hadn't got around to emailing you yet, she arrived safe and sound. She seems very unphased by the whole  ordeal.

Thanks guys, for all your efforts

Regards
Nick

June 29, 2009
NALA, LUCA, TASJA, SIFER, TOTTI, MISKA, TJASSER 4 german shepherds & 3 cats to Copenhagen, Denmark
Hi Bruce and Lisa,
Thank you so much for all the help from you when my cat went missing, Its really nice to deal with people like you in a situation like that. I'm very pleased about the way you have handled it and I feel that my beloved animals are in good hands with you.
Thanks again, it mean the world to me.
I will let you know when we are all safe and sound back home.
…..Just want to let you know that all my babies arrived safe and sound. It was a big reunion at the airport and I was very pleased to see how happy they all were.
They have all settled in, in their new home and no one would be able to tell that they have been travelling half way around the world.
Thank you so much for all the help all the way, also with Tjasser :-)

Best regards
Janne

Czarina
We are now in good shape thanks to the excellent local support we have
received from Venture Pets.  We personally delivered all
the necessary papers to Venture Pets so the paper work could be processed
in time for Denver and Dharma can travel on the same flights as Anne and I.

Steve Moller

June 19, 2009
TUG & TALLIS labrador & springer  spaniel to London, UK
Hi Lisa and Bruce,
Just wanted to let you know the boys arrived 10mins early and we picked them up about 11am, all good, they are so remarkably resilient and have now had swim, walks, food and zonked out on 3 hour drive home, Tallis had unfortunate experience of needing a bath - not due to the travel but because he rolled in fox poo on his first walk!! Typical. So thank you for all that you did and keeping me calm, the new pet reception centre at heathrow is much better and whilst I wouldnt want to do it again I would certainly recommend your services to others.

Many thanks

June 16, 2009
ANGUS staffordshire bull terrier to Frankfurt, Germany
Hi Lisa
Thanks for your email!  We're all safe and well in Austria and Angus is loving his new home!  Frankfurt was surprisingly easy after all!
Thanks to you for all of your help!
 
Kind regards
Jenny

Thanks again - and we may see you in four years when we come back!

June 12, 2009
ANGEL cat to Los Angeles, USA
Hi Bruce and Lisa,
Just to let you know that Angel arrived in one piece to a very delighted parents.  Natalie just loved the bright pink travelling container.
Thank you for arranging and sending such a kind lady to pick her up.

Regards
Anne Gilbert

June 11, 2009
PEPPER chihuahua to London, UK
Hi Lisa
Pepper the long haired Chihuahua arrived at Heathrow, fit and well and raring to go in his new country. He has settled  well in West Cumbria loving walks on the beaches and the banks of the lakes.
We were concerned when we first planned the trip to how pepper would cope with the journey from NZ to the UK, but you and the team at Venture pet soon layed to rest any concerns we had with your advice and experience you showed with the handling of animals, it was gratifying that you understood worries of pet owners and how you kept in touch with us to what was happening.
I would have no hesitation in recommending your company to any travelers considering to transport their pets

Thanks to you and the team

June 11, 2009
BONZAI cat to Reunion Island
Hello Lisa,
How are you ?
everything went fine with Bonzai. He arrived late at night so he was a little bit confused at first but know he already fell at home....except that his not the number one. He have to deal with my other cat and my two dogs.
He doesn't look stress at all because he already know that his the only one that is sleep on my bed.

Thank you again for everything. My mother was really impress by your services.
Kind regards.

Mahe CESBRON.

June 2, 2009
JET & SILVER cocker spaniels to Toronto, Canada
Hi Lisa
I picked up Silver and Jet and they were very happy to see me (and I was very happy to see them), and they appeared to suffer no after effects from the flight.  The actual process to pick them up went smoothly and once I got them we went outside to a grassed verge and I gave them breakfast – which they promptly ate.  It’s great to have them back.  Thank you for all your help with the immigration arrangements and the rabies vaccination and testing.

Regards

May 14, 2009
TARO german shepherd to London, UK
Hi Lisa,
I just thought you'd like to know that Taro and I arrived safely in London on Tuesday.
He was very pleased to see me, as I was him. He is taking England in his stride and has already made lots of doggy friends. It seems they speak the same language.
Thanks for arranging things for us.
Margaret was lovely at the airport. Please let her know.

Cheers and best wishes,
Juliet

May 13, 2009
BABY cat to Perth, Australia
Hi Bruce,
I just wanted to let you know that my cat arrived safely in Perth last night. The long trip obviously didn't affect her at all. To my relief she didn't even show any signs of shyness or stress either. So, once again, thank you very much for the excellent service you provided to get her across the "ditch". That's indeed appreciated!

Best wishes,
Bernd
DR BERND STRIEWSKI

May 4, 2009
CHESTER labrador to Sydney, Australia
That you so very much.........Bruce  and  Margaret............
Chester  arrived  SAFE  AND  SOUND....
took a few hours though for them to hand  Chester over to me....but  all is ok...
and he  has  settled in very well.....
Thank you all so very much, and  all the  very best for  your  futures......

Kindest regards.
Chester  and  Margaret......

May 1, 2009
ISABELLA cat to Portland, USA
hi Lisa,
thanks heaps! we did get her just fine and she has spent much of the day hiding under the desk. she is now hiding other the duvet since we just made a bed up for me in the same room at my friends house.
she seems to be recovering amazingly well.

thanks again,

April 23, 2009
STEFFI fox terrier to Cape Town, South Africa
Hello Lisa,
We have arrived safely in South Africa and would like to thank you for everything that you have done to assist us with the exporting of “steffi”.
She arrived safely but very tired in Cape Town. We had no problems with the airport personnel but as you know it is a very different story from New Zealand.
Thank you for your service and kindness.

Regards,

April 17, 2009
BUCK labrador to Vancouver, Canada
Hi Lisa,
Buck is here safe and full of energy. Thanks for your help.

Cheers,
Harry

April 16, 2009
XENA yorkshire terrier to Melbourne, Australia
Hi Bruce,
Just a quick note to say thank you very much for your assistance with getting our Xena from New Zealand to Australia.  We collected her from the Qantas freight depot last night, cost was only $33, and she was in perfect health.  We were so pleased to get your email with all the correct information after having had the two phone calls from Qantas with incorrect information.  Once again thanks very much for getting our precious Xena to us safe and sound. 

Regards

April 11, 2009
TIMMY chihuahua cross to London, UK
Hi Lisa,
Timmy arrived safe and sound on Wednesday morning. When they brought him out, he was a little confused at first but then went crazy with excitement when he recognised us.
He was in very good spirits when he arrived, perky and happy and ready to explore his new home. I was expecting to see a stressed, tired little dog at the other end, but he was his old self, and didn't seem phased by the journey at all. Timmy is now fully adjusted to London life and is enjoying lots of walks along the River Thames.
Thank you so much for all your help getting him over here. We would certainly use Venture Pets again, given Timmy was clearly so well looked after.

Many thanks,
Isobel, Darryl and Timmy

April 2, 2009
MURPHY border collie to Amsterdam, The Netherlands
Hi Lisa and Bruce
Just to let you know Muphy arrived safe and sound.  He was fine once he realised he hadn't been abandoned and he had a reallllllly long pee on the grass in the cargo yard.  He was VERY happy to be out to the cage, it fitted fine in the car too.  So thanks for sending his over safely, he had plenty of water.  It cost 80euro in customs charges.  I got all his documents back no problem.  They are really into their paperwork - we had to get papers and take them over to customs and then bring them back and show our passports again and then they brought him out on a forklift.  We were the only ones allowed into the cargo premisis, Ruurds brother and wife had to get out of the car and wait it the cold - the dutchman there said 'this is not a supermarket'' and they could not come in.   We stopped at a big reserve just out of amsterdam and went for a long walk with murphy so he really enjoyed that.  Muphy is fine, we have just been out and walked around the village this morning. 

Thanks for everything. 

March 27, 2009
TAXI & BELLA labrador cross kelpie to Rarotonga, Cook Islands
Hi there - just to let you know Taxi and Bella arrived safely and in great shape this morning. The transition thru MAF/Customs and Air NZ went really smoothly and they were clear for me to pick up by 3.15 am our time. They were very pleased to get out of their cages and spend the rest of the night sleeping inside with me under the air conditioning. This morning they have been out on the deck and exploring their new front lawn looking longingly at the beach. Have attached a photo for you to see them at the front fence which goes down to the lagoon.
Many many thanks for your help and your care of them - it is always stressful moving animals around but I knew they were in great hands and that you had everything covered. And it was nice to know they were in good hands whilst delayed a day.

Look us up if you ever coming over here for a holiday - we easy to find via the NZ High Comm!
Jo

March 11, 2009
KATIE & BELLE cats to Perth, Australia
Hi Lisa
Both Katie and Belle arrived safetly and they looked healthy. They both had water containers and it was great to see them both. They were very well looked after on the flights, only because all the arrangements were done so well in Wgtn. They have both been exploring the house and found space in kids bedrooms to sleep in.
Thanks again and you are right, it feels we are a complete family now.
I will definetly recommend your services to family and friends.

Love to the family.
Cheers
Shabina and family.

March 10, 2009
HEMMINGWAY cat to Athens, Greece
Dear Lisa and Bruce,
Hemi arrived in great shape - a bit tired, thirsty, but otherwise fine. The customs process at the airport was truly byzantine - at least 15 officials had to sign half a dozen forms in three airport buildings...I was able to take Hemi away at 11am after a 4-hour paperwork maze...yikes. The Greeks do love their bureaucracy...It cost 57 euros to get him out (not bad when you think about it).

Thanks again for everything!

March 8, 2009
YODA chihuahua to Oslo, Norway
Hi Lisa,
thanks for everything. Yoda is safely in Oslo with me - hooray. He is not too impressed with all the white fluffy snow stuff though!!
There were a few problems with the pick up unfortunately but mostly sorted I think. The main thing still outstanding is the original rabies vacc did not arrive with him - only a photocopy, and I think I need the original if we want to head back to NZ at some stage. We have checked with customs here and Freight feeders and they didn't seem to know anything about it so if you are able to follow this up please. Thanks.
Also to let you know I had a particularly grumpy phone call (from customs I think) so when we were heading to the airport saying that we had filled in the wrong type of form for his arrival, and had also not notified the vet in advance of his arrival. Plus they didn't realise that he was coming through KL and were initially a bit dubious but seemed to work through it. Apparently I was responsible for these but as I didn't actually fill in the form, and didn't know I was suppose to notify the vet, I didn't really know anything about it. Also, they tried to get us to pay GST on his arrival but we managed to convince them not to since we weren't going to sell him or breed from him etc. Anyway - not really any major issues but thought I'd let you know for future reference if you're sending more dogs this way to be aware of. The main thing for me is he arrived safely and seems to be settling in so thank you for all you have done.

Cheers
Susie

March 5, 2009
LEA cat to Frankfurt, Germany
Dear Bruce and Lisa,
Lea arrived safely yesterday and after a day of exploring the house yesterday she did eat some food this morning and she was looking happy rolling at her back and was purring. I think she is looking great. Thanks for all your help in getting her over here.

Anja

February 25, 2009
SCARLETT & TOBY cats to Inverness, Scotland
Hi Lisa,
For your info we saw the cats yesterday and they looked really good - so many thanks for all your organising....
Westwood Cattery are most impressed with all the e-mails keeping them in the picture.

regards,

February 16, 2009
CULO labrador to Osaka, Japan
Dear Lisa,
Culo has landed at Osaka on Friday evening and has been handed over to Ms.Miyano.
Everything went smoothly as planned. Thank you very much for your support.

Best Regards,

February 16, 2009
NISMO staffy cross to Perth, Australia
Hi Bruce and Lisa,
Just want to express our thanks to you and your team for your outstanding and professional service.
Nismo is now safely arrived and we had no problems what so ever picking him up from Perth. He is loving being back with his Mum and Dad, so now just needs to get used the heat over here!
Also would like to thank you for contacting me to advise he was fine in Auckland, it eased my worries for the rest of my trip.  
We would definately recommend Venture Pet to anyone transporting pets.

Thanks again

February 13, 2009
SUMATRA labrador pup to Singapore
Hi:
Just to let you all know that Sumatra has safely arrived in singapore!  She bounced out of her kennel as if she'd just had a day at the park.  She is absolutely gorgeous and full of life.  On the way home, she alternated between chewing my hand, letting me rub her tummy, and curled up in my lap.  We introduced her briefly to Kawa, distributed lots of treats, and now we're hoping that we can get some sleep.  We took Sumi for a walk in the park, but she shows no signs of being ready to sleep!  

dorothy

February 11, 2009
JACK cat to Copenhagen, Denmark
Hi Lisa/Bruce,
Jack arrived safe and sound. You would never really know he was such a long flight at all. This morning he had his first outside adventure in the snow, and is rather pissed that there is no garden just for him - understandable as I feel slightly the same! Jack's eaten, napped, gone for lots of cuddles, and has taken it all in his stride, you'd never know that he was on a 30 hour flight with only water.
Thank you so much for the great care you took of him, and for making this move a great time for both us and Jack.
The paperwork wasn't that bad really, it was all to make sure he got into our new home safe and sound.

Again, thanks so much for all your hard work.
Jeremiah and David

Many thanks
Jeff

Kind regards,
Sarah Corbett

January 6, 2009 3:53 p.m.
EMERALD cat to Singapore
Hi Lisa
Happy New Year to you too.  I was about to email you to let you know that we have picked up Emerald last night.  She’s been wondering around the apartment and finally came to bed with us.  Firstly, I want to thank you for looking after Emerald while she’s in NZ.  Can you pls give our personal thanks to the lady who picked her up and left a message on our phone of taking good care of her for us?
I have to say I wasn’t very impressed with the Singaporean officials the way how things were handled here.  Although Emerald doesn’t need to be quarantined, she arrived at 7pm and we didn’t get to pick her up till nearly 10pm. There were no instructions where she was supposed to be picked up and what documentations were required.  We were given numbers to call but every one of them seem to be telling us different instructions what we were needed. All they told us were to go the cargo terminal and our taxi driver didn’t even know where it was.  When we arrived at the airport, we left our passports at the apartment and we weren’t told that we need our passports even tho’ Craig already has a Singapore employment pass. We had to go back and get our passports!  We were given the ‘goose chase’ around.   Everything was pretty vague but it is an experience I supposed.  Had to say, nothing was straight forward probably a bit of lost in translation!
The most important thing is that Emerald got here safe and sound.
I would like to thank VenturePet and yourself again.

Cheers
Jeni

December 24,  2008
BABY cat to Santiago, Chile
Dear Lisa and Bruce
Just a quick note from Santiago to wish you a very Merry Christmas and a Happy New Year.
Special thanks for dealing with Baby's trip so well.  She sends her regards too.

All the best and kind regards

December 22, 2008
MACBETH scottish terrier to Hong Kong
Hi Lisa,
They did re-chip him.  What a horrible big needle they use as well!  They made us hold him down while they did it.  They didn’t care about his ISO chip and said it was HK law.  So we complied. 
He is very pleased to be back with his mum and dad, and still won’t let us out of his sight.  Scotties are quite rare in HK so he is already drawing a lot of attention.
Thanks very much for all your assistance in getting him here.  He appears to have been very content when he arrived and we were very impressed at the size of his cage, he had stacks of room.

Kind regards,
Fleur & James

December 15, 2008
CHAMP hunterway to Washington DC, USA
Dear Lisa,
Champ arrived on time (in fact, a wee bit early) at Dulles Airport and was very happy to see Jon and meet the rest of his extended family.  He is settling in very well and enjoying a lot of attention.  Thanks very much for looking after him with such care.

Cheers,

December 11, 2008
SCRABBLE & SMUDGE labradors to London, UK
Hi
just wanted to let you know that we have heard that "the boys are back in town"!!!!!!!  scrabby and smudge are now at little acre quarantine kennel - apparently "full of beans" (we all know what that really means!).  we will be able to get them the weekend after next, so just in time for christmas.
 thank you so much for everything you have done for them - karen for looking after them and loving them for us, and lisa for arranging all the transport and getting them back onto our side of the world. 
 have a fantastic christmas - we will

love to all
sue & co
xx 

November 20, 2008
TRISTAN kitten to Cape Town, South Africa
Hi Lisa,
Tristan arrived in perfect condition. He had the run of the house when he arrived and then slept in my arms, snug as a baby. This morning he had some steamed Hake and was slowly introduced to the 14 kittens and later to their moms. He growls and hisses at all of them, but it won't be for long. Then he had some Royal Canin pellets , posed for the photo session and is now fast asleep on my bed on Lallie's jersey!  He does not even remember the long  journey!  Thanx once again for everything!!

Rgds,
Elmien

November 20, 2008
TILLY cat to Edinburgh, Scotland
Hi Lisa,
Tilly has arrived safe and sound and very happy to be back with me:-)  Everything went as smoothly as clockwork.  Thanks for all your work in making this happy reunion possible.

Very many thanks,
Kath

Regards
Nerys

November 8, 2008
TEDDY & PIPPIN jack russell terriers to Amsterdam, The Netherlands
Hello Lisa,
Teddy and Pippin are home and everything went so well.  We will send a photo in the next few days.  Thank you to you and Bruce for a smooth transfer and all the help with Malaysian Airlines.  I wander if Teddy and Pippin will have jetlag?

All the best
SMID Family (Karl,Kirsten,Imogen,Phoenix, Teddy and Pippin)

November 6, 2008
MARCO  spoodle to Tokyo, Japan
Hi Lisa.
We called Japan and heard Marco is great and really happy to be with Jo's family. He already get on with them well which is good for him.
Thank you so much for your e-mail and take care of him.
We are leaving NZ but still friend of Michael and has got residence here. so maybe see you around and even Marco??!!!

Kind regard.
Yu Takayama

November 3, 2008
12 BATS to London, UK
Hi Lisa
They did arrive all safe and sound.
Thanks once again for everything you and Bruce did

Cheers
Simon Eyre
Collections Development Coordinator
Wellington Zoo

October 25, 2008
TESSA border terrier to London, UK
Hi Lisa,
Had a txt from Mum in the night, Tess is home safe and sound, she's eaten and has christened mums new lawn!! Thanks once again, you have been awesome!! You really put our minds at rest that she was in safe hands, if you ever need a reference for someone wanting to ship their pet back to the UK we would have no hesitation in recommending you.
I just wish the shipping company for our furniture had been as professional as yourselves!!
Take care and thanks once more.

October 21, 2008
TIKI ocicat to Dubai, UAE
Hi Lisa
Tiki is great - racing around the apartment and we take her for walks outside in the garden on a harness so she can acclimatise.  And so we don't lose her!  The locals haven't seen anything like it. 
And she likes her cage and goes back in it to drink water so she has travelled well. Thanks so much for allaying my fears! 
Venture Pet was excellent.  They were recommended to us by two international removal companies which shows their reputation.  The easiest part of our move overseas was transporting the cat!  Lisa allayed my fears and answered all my questions.  She let me know everything we had to do and emailed through the invoice, receipt, MAF certificate etc.  Lisa kept everyone in the loop, including my husband in Dubai and the company collecting our cat at the other end of her journey.  I was very anxious about sending our cat to Dubai but she travelled well and is full of beans.  Thank you Venture Pet!

October 6, 2008
LOOKIE toy poodle to Johor Bahru, Malaysia
Dear Lisa and the team
Thank you for your kind consideration about our dog, Lookie.
Yesterday, we took Lookie at Senai Airport, Johor Bahru, Malaysia and brought to our house, which will be stay for about 1 years.
We found that Lookie was very healthy and even healthier than the condition of staying with us in NZ.
How can we thank you and the team.  Especially, we would like to express our sincere thanks to Margaret, we can imagine how much she gave an attention to our dog, Lookie.
We earnestly believe that VenturePet will grow with an excellent service to the animal transport continously.

Yours sincerely
Jinsoo Jeong and Seungsook Jeong

October 6, 2008
RONNIE   labradoodle to UK
Hi Bruce and Lisa,
Just to let you know that Ronnie arrived safe and well at Heathrow, and was taken to Wales by the agents in the UK.  He didn’t seem at all fazed by his long journey: he was in much better order than I usually am after that sort of flight!  He’s now settled in nicely to life in Wales...he’s already been to say hello to the local livestock, and everyone says how it’s obvious he’s a Kiwi, he’s so laid back about it all!
Thanks so much for looking after him so well.  I am sure he was so relaxed due to the good care you all took of him getting him through his checks and on to his flight.  Thanks, also, for letting us know his flight progress!  That was great!  We really couldn’t recommend Venture Pet highly enough to anyone needing to transport their dog: thanks so much for keeping in constant contact regarding Ronnie’s arrangements.  It really took all (well, most!) of the stress out of things for us!

Thanks again, and best regards,
Claire and Ronnie

September 12, 2008
MIA Cavalier King Charles Spaniel to Bahrain
Hello Lisa,
Mia is home. She traveled well and looks very well taken care of. She is enjoying the reunion and my family is thrilled to have her back. THANK YOU! And I am already recommending you to everyone I know...

Thank you for making it happen.

Inaie

August 22, 2008
KOBI & DOC – labradoodle & springer spaniel to Calgary, Canada
Hi Lisa,
The boys are safe and happy in their new home and it was a great relief to have them with us again!
Thank you so much for all your help and we were very impressed with the service and will be happy to recommend your guys to our friends.

Cheers,
Louise and Nathan

August 6, 2008
BREENA &  BROOKE  hunterways to Gold Coast, QLD, Australia
Hi Lisa,
We picked up Brenna & Brooke last night and judging by the amount of barking they were pretty happy to see us!
Thanks very much for all your great work; you've been awesome to deal with and we've been very impressed with the fantastic service.
Thanks again - it's wonderful to have our dogs over here.  Our daughter commented last night "now it feels like home".

All the best
Sandy

July 28, 2008
SAMMY cat to Amsterdam, The Netherlands
Hi Lisa,

We are sitting with Sammy in the sun in the backyard so it all went reasonably well.  thank you really!
You have gone out of your way to get him on to that plane up.
So once again "heel hartelijk bedankt!"

Marjan

July 27, 2008
POPPY dwarf springer spaniel to London, UK
Hi Lisa and Bruce
Poppy arrived all safe and sound! The import vet was so intrigued by Poppy that he had to take her photo!  Can't tell you how grateful I am for all your care in overseeing Poppy's travel back to the UK, she's perfectly fine and has settled in straight away, tears all round from the family she is so special to us all, I'll have to get her winter coat clipped as we're having a hot spell at the moment, it really is as if she's never been away at all!
Thank you all again so much, and I've given her plenty of hugs and cuddles from you, people can't believe she's such a globetrotter!

Lots of love and thanks
Fiona and Poppy! Xxxx

July 11, 2008
DAKOTA kitten to Warsaw, Poland
Dakota is with us now, she is lovely girl in excellent condition!!!
Thank you so much for your help. Warm greetings

Aga

July 6, 2008
GANA Labrador to Paris, France
Hi,  Gana arrived in France without any trouble. He's settling in really well.
Thank you for everything.
Regards,

Mickael

June 23, 2008
LUCKY border collie to Oslo, Norway
Hi Lisa
just want to let you know that we are all happy up here in Norway. Lucky is in good spirit, a bit tired but happy.  thanks for friendly and good service:) all the waiting is forgotten now.  have a good one in paradise 

all the best from Jan, Hilde and Lucky:)

June 20, 2008
D'ARCY & GEORGE Yorkshire terriers to Dubai, UAE
Hi Lisa,
Just to let you know that we have just arrived home from collecting the boys in Dubai.  They are in really good shape, a little shell-shocked but everyone is pleased to see each other.
Thank you so much for everything, you have been absolutely awesome.
Take care and all the best for the future.
Kind regards,

Danielle, Tim, D'Arcy and George Henry.
XX (from George)

June 13, 2008
AMALFI  King Charles Cavalier to Edinburgh, Scotland
Hi Lisa, Thanks for the email.
Amalfi has arrived safely and in good condition.  Many thanks for your work in getting her to Edinburgh safely.  She was delighted to see us and has settled in well.  We have a private 12 acre park within 50 metres of the house - so she has a great playground and she already loves it.
Best wishes

Annie

June 10, 2008
INDI, JACK & TEAGAN dogs to Hervey Bay, QLD, Australia
Hi Lisa & Bruce, thank you so much for your help and support transporting our dogs.
As you know this event for us was quite nerve racking, and without any experience doing this before we we're completely at the mercy of Venture Pet. All of our questions and concerns we're settled and our inexperience was of no problem at all, we cant recommend you're company to other worrying "parents" enough.
We we're really pleased with your agents in Aussie as well, the dogs obviously had no troubles as Teagan jumped back in the van while the last was being let out : ), also as far as the dogs we're concerned i'm sure they had no idea what just happened, no signs of stress or confusion or anything of the likes at all.
Of course if the future called for us to transport our dogs, Venture Pet will be the only one on the list.
Thank you very much again, if we can add to your web site recommending your services, please just ask.

Adam & Wendy

May 25, 2008
MOZART cat to San Francisco, USA
Hi Lisa,
Mozart arrived safely in the US and he was pleased to see the family again, as we were to see him.  I heard him
meowing in the distance before we saw him.  He was full of energy - hard to imagine after such a long flight - I wish I travelled as well.  He was off the plane and at the hangar in about 20 minutes - I think I will travel 'cargo' class
next time!  The collection at the airport went very smoothly and thank you for the very clear instructions in this
regard.  The collection fee was in fact $35. 
He is home now and having a much needed nap after putting up with the excitement of the kids and each wanting to play with him and show him the cat toys they had waiting for him.
Many thanks for your very efficient service in reuniting a much loved member of the family.
Once again, thank you for an outstanding service.

Kind regards,
Noel

May 22, 2008

NOODLE bichon fries to Hong Kong
hi lisa, how are you today?  i picked up noodle yesterday, he's so happy to see me ^-^
he's fine in the travel cage until he saw him and then he start barking, hehe....he must think i left him behind again... he's arrived safely and thank you so much for your services.
cheers
kind regards

Grace

May 18, 2008
LALA rabbit to Tokyo, Japan
Lisa- san.
Hi . This is IORI.
We , I & Lala has arrived Sapporo yesterday night.
at 13th night , JAL/Air NZ cargo staff was care for lala and from 14th to yesterday, she has stayed at JAPAN ANIMAL QUALANTINE . They has issued her health certificate yesterday, and then we came here I think, She is almost good condition, her health and body is very good!
I would like to say Thanks , again.  : ) and please say thanks to ms Margaret she was so kind person as lala's second mother : ) Thank you very very much : )
I am very happy to come back to japan with lala.

IORI

April 25, 2008
ALFIE cat to London, UK
Hi there Lisa,
I collected Alfie this morning!!! He was so sweet and looked absolutely fine. He has been bounding around the house like he's never been anywhere. I've just taken him around the garden on his lead and he is starting to tire again....think that has more to do with devouring half a tin of tuna when he arrived!!!!
Thank you so much for taking such good care of him and putting up with me!
Kind regards,

Jules Marchant

March 18, 2008
CHARLIE dog to Portland, Oregon, USA
Hi Lisa!
Charlie arrived in good spirits and is now trying to adjust to the
cooler Portland weather.
Thank you so much for you help!

Sarah Bills

March 11, 2008
SMOOCH cat to Calgary, Canada
Hi Lisa, Smooch arrived here safely, thank you, and is settling down.  He seems to have weathered his journey well, better than us, in fact!!!  His grandparents are showering him with attention, which he is lapping up.  Just in case you have any other animals come this way, I'll tell you what happened once we were in Canada.  When we went to pick him up in Calgary we were sent to Canada Customs for processing of the forms about a 10 minute drive away from the cargo hanger.  Once there we were told that a Customs officer had to sight Smooch before the form could be processed...so we waited for about 30 minutes before we paid $31.50 and had the form stamped.  We then went back to the Air Canada cargo hanger and paid another fee, about $36.00, to Air Canada.  So after about an hour and a half we finally got Smooch.  I thought you might like to know the process so you can forewarn others in the future.
Thanks again,

Katherine, Corrick, and Smooch.

March 9,  2008
CADBURY cat to Port Vila, Vanuatu
Hi Lisa , Cadbury arrived safely, thank you.  There was a bit of a delay doing the paperwork at the airport this end in 35 degrees plus , after a few hours in airconditioning (luxury, we don't use it for ourselves!) he settled down and now seems fine.
Thank you very much for your help. 

Cheers Lesley

March 7, 2008
SASHA cat to San Francisco, USA
Hi Lisa,
Sasha is here with us now, and nicely recovered.  We had a fast pickup at SFO, very easy.  She immediately set to exploring our new rental home, was a bit loud throughout this, and then when we returned from errands she seemed happy and fine as usual.   She even seems still fond of her cage -- later in the evening when we began to clean it, we had a hard time keeping her out of it!?  We think she might have to sleep in it tonight, to keep the comfort of the habit.
Thanks so much for your help.  We're much relieved that Sasha is happy, healthy, and forgiving!
Cheers

Elizabeth

March 1, 2008
MAC American Staffy to Apia, Western Samoa
Talofa Lisa,
Mac arrived early this morning as scheduled, and well. My family and Mac are very happy to be together again. Thank you very much for the smooth transition.

Kindest Regards,

Tasi Sala

February 7, 2008
BINGO border collie to Warsaw, Poland
Hi Lisa, have arrived safely in Warsaw and then drove 350 km to Krakow with a couple stops. Bingo customs took over 3 hrs as a woman who supposed to stamp papers was busy with other inspection. This was quite annoying as I saw & spoke to Bingo but couldn't take him out of the cage. He was initially a bit confused and didn't recognise me for 30 - 40 sec & then huge joy & said - take me home (whatever home meant). He was hungry & tired but happy. Found him clean and pretty shiny.  Bingo got used to the new place by now and enjoys walks in the neighbouring forest. He has already met new mates & runs around the property (the house is located about 15-20 km from the city centre) as the weather is quite good (-2 C min up to + 8 C max) for winter & no rain to speak of.
Once more thank you so much for looking after Bingo and being so helpful and informative.

All the best

Bingo & Julian

February 2, 2008
NOODY cat to Amsterdam, The Netherlands
Hi Lisa, Noody arrived safe and sound this morning in Amsterdam and is now at home.
He doesn't and didn't look stressed or upset at all and is now happily investigating his new home.
Thanks very much for taking good care of him. I will definitely recommend VenturePet to others.

Groetjes,

Tessa

February 1, 2008
BONNIE King Charles Cavalier pup to UK
Hi lisa thanks for keeping me informed , and thanks for looking after bonnie so well for us , im sure you can see why she is so special to us , she has reached the quarantine kennels ok, thank,

from amanda murray.

January 11,  2008
BEAU & JACK border collies to UK
The doggies looked none the worse for wear when they arrived and of course where delighted  to see us, funny how they don't realise they've travelled around the world.  They been out for walks in the Gloucestershire countryside, after a good nights sleep next to me.  Thanks so much for your fantastic work!

Love Tansy

July 31, 2007
3 red pandas to Knoxville Zoo, TN, USA
Hi Lisa
They arrived safely and last we heard were settling in well.
Thanks for all of your help with this.
Best wishes

Simon

July 22, 2007
WELLINGTON spaniel to Kinshasa, Dem Rep of Congo, Africa
Dear All
Wellington arrived safely this morning, he relaxed very quickly once we got home. Thank you for making this possible.

Paul

December 23, 2006
SMUDGE, BRUNO & OLIVER, 2 dogs & cat , Australia to NZ to London, UK
Hi Lisa,
Thank you!  Everyone has landed safely and we are all at home in front of the heater.
Thanks again of all your help, you guys are awesome!

Natalie and the crew

December 20, 2006
MUZZ,  to Charleville, QLD,  Australia
Dear Bruce,
Thank you very much for a good professional service provided to move Muzz from NZ to Australia. His long trip was fine due to you organising and taking care of it.
From my family, me and especially Muzz we would like to wish you, your family and your team a very Merry Christmas and prosperous New Year!

Kind regards,
Lora, Bill, Muzz

December 01, 2006
PUKKA & HAKA dogs to Madrid, Spain
...made it safe and sound to Madrid. We then drove them on a long and crazy 5 hour journey to Barcelona.  They were so happy to see us and looked in really good shape considering what they had been through.
Thanks you so much for delivering our little loved ones to us half way across the world. We truly appreciate it.

Mark

November 6, 2006
Cats to Coolangatta, QLD, Australia
Hi Lisa and Bruce -Just want to say a big HUGE thank you to you both for all your help in getting our 2 cats from NZ to Australia.
I was expecting them to be a lot more stressed and agitated than what they were but they were just fine, they were both lying in there cages and seemed quite happy.
They have had a sleepy day today and are very happy to be here with us and it's all thanks to you guys at Venturepet. Thank you so much for your fast, efficient, professional service.
I have given your details to some friends of ours who are also moving over to Australia and have 2 cats to bring. I am more than happy to recommend your company/service anyway I can.
Thank you

Jann

October 29, 2006
CHEVI samoyed dog to Dublin, Ireland
Hi there Lisa,
Chevi arrived safe and sound on the day as scheduled.
Thank you so much for all your help, I would be happy to write a testimonial for your company if you would like as I think your service was brilliant.
Thanks Again

Shaz and Niamh and Chevi

Sept 1, 2006
2 cats to UK
Hi Lisa and Bruce
Just a short note to say that both Lambie and Biff arrived safe and sound. am quite amazed at how quickly they seem to have forgotten their ordeal. So thank you both for your efforts in organising their safe return.
Kind regards

Sarah

Sept 1, 2006
HECOTR bouvier dog to Ankara, Turkey
Dear Lisa
I would like to say how grateful we are for the excellent work you did to get Hector safely to Turkey.  He was certainly pleased to see us at the airport in Ankara, but had obviously had a good flight. We will have no hesitation in recommending your pet travel services in future to our colleagues.
Thanks again, and kind regards,

Hamish

August 26, 2006
CHUCKIE Dog to New York, USA
Hi Everyone at VenturePet, Chuckie has made it safely and happily to JFK where I picked him up in absolutely mint condition.  He was clean, fed and watered.
Your service is highly recommendable.
Thanks again,

The Iles family and Chuckie (woof)

August 07, 2006
MATISSE, mini poodle to Paris, France
Dear Venture Pet,
Thanks so much for arranging the travel to France for my Poodle, Matisse. It all went really well and when I picked him up in Paris, he was very happy and not at all jet-lagged!
Thanks again.
Kind regards,

Catherine

August 06, 2006
SEBASTIAN labrador dog to Los Angeles, USA
Hi Lisa,
A quick email to say that Sebastian's trip to Los Angeles went off
without a hitch.  Sebastian travelled amazingly well.  From his
perspective, it must have been just a big, fun adventure.  He was very
content and relaxed when we picked him up at the Qantas cargo office. 

Thanks very much to you and everyone at Venture Pet.

August 03, 2006
KASSIE dog  to Mackay, QLD, Australia
Hi Lisa
We have all arrived in Mackay and Kassie was as happy as ever you wouldn't
have even known she had been on two flights from NZ.
Thank you and the VenturePet team very much and I have recommended you to a
friend who is moving to Australia in the near future.
Regards

James & Andrea

July 27, 2006
MACKENZIE dog to London, UK
Hello Lisa
Thank you for looking after MacKenzie and ensuring that he arrived safely to us. He bounced out of the Heathrow Reception Centre as if he had only travelled from Petone to Wellington Airport and we are sure this is because of the good care he was given and your expertise in 'packing' him up.
Kind regards

Sallie

January 17, 2006
TIGER & RIO cats to London, UK
Hello,
Got the cats back all safe and sound thank you very much.  They looked in very good health and not very traumatised after their journey.
All very good!
Thanks for all your help.

Ann

December 17, 2005
TANK & PIXIE cats to London, UK
Hi Bruce and Lisa,
They've arrived! Both seem in good spirits and are investigating the cupboards in their new home...  Thanks very much for organising the logistics of this, and for keeping me informed.
Best wishes

Nicki

November 28, 2005
Cats to London, UK
Hi Lisa,
Thank you!!  They all arrived safe and sound on Friday, and it was lovely to see them again!  They are still a little bit jetlagged but seem to be settling in quite well.  They have coped amazingly well so thank you so much for making it such an easy experience for them and me.
Once again, thank you.
Cheers,

Angela

October 25, 2005
BESSIE dog to London, UK
Hi Lisa
Bessie is fine, it was great to have her back and we have spent all weekend with her.  It's as though she has never been away.
Thanks again for everything that you did for us, great to know she was in good hands. 
Thanks again for all your efforts, big kiss from Bessie.
Kind regards

Claire, Paul & Bessie

June 03, 2005
ROSIE to London, UK
Rosie Landed safe and sound yesterday and she's totally happy to be back.
I just like to thank you for all of your efforts and to express my
gratitude to you both.
There were no problems at all and everything went smoothly.  Quite a
worry  from such a great distance - but everything worked out great in the end.
So thank you!
Best Wishes,

Jenny and Rosie